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Started By
Message
charter internet down in Alabama
Posted on 8/23/14 at 4:35 pm
Posted on 8/23/14 at 4:35 pm
Anyone else?
7
Posted on 8/23/14 at 4:59 pm to Mr Gardoki
I'm in Covington and it doesn't work for me. . .
Posted on 8/23/14 at 5:22 pm to HamCandy
That's impressive
Posted on 8/23/14 at 5:48 pm to Mr Gardoki
They are having DNS issues. If you log into your router and go to the internet tab, you can set your DNS addresses to :
8.8.8.8
8.8.4.4
You should have internet again.
8.8.8.8
8.8.4.4
You should have internet again.
Posted on 8/23/14 at 5:49 pm to GenesChin
Also, frick Charter for disconnecting their phones while the internet is out
Posted on 8/23/14 at 5:52 pm to GenesChin
Yea I can't even call them 
I'm about to leave the house so hopefully it's back on when I get home.
I'm about to leave the house so hopefully it's back on when I get home.
Posted on 8/23/14 at 5:56 pm to Mr Gardoki
Charter has the worst customer service in the business, and depending upon where you're located their infrastructure can be crap as well. I switched to DSL back in 2003 because Charter went out about twice a week.
Posted on 8/23/14 at 6:01 pm to ForeLSU
During non peak hours, their customer service is super effing fast. When an outage occurs frick them.
Call in on your way to work sometime and they will refund you money in less than 10 minutes with a credit. Say you had outages for 2 days and they will refund you 1/15 of your bill. Some people around here that could be close to 15-20$
Call in on your way to work sometime and they will refund you money in less than 10 minutes with a credit. Say you had outages for 2 days and they will refund you 1/15 of your bill. Some people around here that could be close to 15-20$
This post was edited on 8/23/14 at 6:02 pm
Posted on 8/23/14 at 6:12 pm to GenesChin
They were great at my old house but it's gone down so many times since I moved. If I had another option I would do it but I don't.
Posted on 8/23/14 at 7:39 pm to Mr Gardoki
Out in Mandeville as well. Judging from their Facebook page, it's fairly wide spread across the country.
Posted on 8/23/14 at 7:57 pm to Mr Gardoki
Out in Hammond
Posted on 8/23/14 at 8:46 pm to Mr Gardoki
If you checked my above post your internet will be fixed
Posted on 8/23/14 at 9:17 pm to GenesChin
quote:
They are having DNS issues. If you log into your router and go to the internet tab, you can set your DNS addresses to :
8.8.8.8
8.8.4.4
You should have internet again.
That freaking worked.
Not out in the ATL anymore.
Posted on 8/23/14 at 9:24 pm to GenesChin
quote:
GenesChin
I guess I'll have to switch my DNS to 8.8.8.8 on all my devices.
Posted on 8/23/14 at 9:34 pm to GumboPot
Looks like im back up without having to change anything.
I lied... its in and out.
I lied... its in and out.
This post was edited on 8/23/14 at 9:36 pm
Posted on 8/23/14 at 9:44 pm to HamCandy
Just got home and still out. I'm too drunk and lazy to mess with it though. Their phone menu changed to include outages though
Posted on 8/23/14 at 11:31 pm to Mr Gardoki
Out in St. Landry. I'm using my iPhone as a hotspot with the 4G to connect via my Macmini. Works pretty good.
Posted on 8/24/14 at 12:23 am to Mr Gardoki
quote:
Just got home and still out. I'm too drunk and lazy to mess with it though. Their phone menu changed to include outages though
Dude,
change your DNS to 8.8.8.8,8.8.4.4
I was dead in the water then changed all my computer/devices to this and porn is back online!
Posted on 8/24/14 at 7:25 am to flyAU
Looks like we're back up and running in south LA.
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