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Best software to track internet outages

Posted on 5/19/20 at 8:52 pm
Posted by castorinho
13623 posts
Member since Nov 2010
84493 posts
Posted on 5/19/20 at 8:52 pm
I have great speeds but I have reasons to suspect that my internet gets interrupted a lot during the day. So I am looking for a great software that can track this.
If it's free great, but I don't mind paying a little bit. Router is not capable of doing it.

I have done some googling but I want something people here have used so I can also follow up with questions that I may have

Thanks
Posted by Korkstand
Member since Nov 2003
29001 posts
Posted on 5/19/20 at 9:10 pm to
Are you worried that it's dropping completely, or that your speeds are dropping, or what?

I would probably start with a long-running ping test saved to a text file. Open a command prompt and type:
quote:

ping -t 8.8.8.8 > ping.txt
And if you are on wifi or for some other reason suspect that the problem might be local, you can run a simultaneous test in another command prompt window and ping your router (likely 192.168.1.1).

That will run forever, or until you type Ctrl-C or close the window.

If you are having speed or connection issues, they will usually show up in your ping times. Typically pings should be in the neighborhood of 20-40ms. If they spike above 100ms sometimes, or if some of them fail altogether, then you have a connection problem.


Edit: If you would like timestamps on your pings, and if you have powershell, you can create a folder c:\ping\, open powershell instead of a normal command prompt and type/copy-paste:
quote:

ping -t 8.8.8.8 | Foreach{"{0} - {1}" -f (Get-Date),$_} > c:\ping\test.txt
This post was edited on 5/19/20 at 9:16 pm
Posted by Hulkklogan
Baton Rouge, LA
Member since Oct 2010
43472 posts
Posted on 5/19/20 at 9:41 pm to
Kork's answer is about all you need, but if you want to continue monitoring I recommend you use Fing, it's a really useful piece of software and free.
This post was edited on 5/19/20 at 9:43 pm
Posted by castorinho
13623 posts
Member since Nov 2010
84493 posts
Posted on 5/19/20 at 9:51 pm to
Perfect, thanks!

I have it setup.
I will export that txt file to excel tomorrow and run some stats.
Posted by Chieeefs
Member since Aug 2019
210 posts
Posted on 5/19/20 at 10:43 pm to
What type of modem/router do you have? Many have logs that can show when connectivity goes up or down...and a few have watchdog settings that constantly ping Google at 8.8.8.8 and can reset the modem/router when ping fails.

I've also deployed some IP power switches made by 5gstore that have watchdog settings that will power any device on and off when internet loses connectivity.

These are useful in environments that have ISPs who drop idled connections overnight or on a schedule. For example I used to manage a company who's internet went down every Sunday at 11pm and I deployed this so the modem/router didn't have to be manually restarted every Monday morning.
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