AT&T TV is a scam, and their customer service is so bad, I'm going back to Xfinity

I currently have directv and internet, I went to the at&t store and she told me all about at&t tv. O told her I have 5 TV's, she said that I could have 3 boxes and 3 streams per box to save money I could stream on the other 2 Amazon TV's. She couldn't help me cancell DirecTV though so I just called at&t on Thursday to switch to att tv. The lady said she was a manager and was extremely helpful. I told her I have 5 TV's, and she said that there was a 3 stream limit per box, so I could get 3 boxes and stream on the 2 other TV's. I asked her over and over to clarify and she did, over and over. So the next day we get our boxes in. Today, I get a notice on my TV that says I have to stop another stream to start the one on my current tv. I thought that was weird so I chatted with at&t online. This guy told me that in fact you can only have 3 streams TOTAL on your account. So I called, obviously annoyed. They transferred me to the loyalty Dept. I told him the issues and he confirmed that you can only have 3 streams total. I argued with him for about 30 minutes cause what that original manager did was fraud. She sold me a service that didn't exist. This guy told me that in his experience his dept. was the only Dept trained on at&t tv and the others didn't know much about it. He tried to get me to add another account which would come out to how much I was currently paying for directv, but go up to almost 300 after a year (for 2 att tv accounts and internet). So I cancelled directv/att altogether and Xfinity is coming next Monday to install their services.

Simply put, the employees don't know anything, they just want you to buy their service. Who is gonna sign up for a 2 year contract on a streaming service that only lets you have 3 streams. People who need more than 3 streams are the market for these contracts. Cord cutters aren't gonna want a 2 yr contract. At&t wants to have it both ways, and this service is going to fail miserably.