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1yo old Vizio tv going out

Posted on 3/7/17 at 5:51 am
Posted by mandevilletiger34
Member since Dec 2010
863 posts
Posted on 3/7/17 at 5:51 am
I have a Vizio 55" 4k tv that has started ghosting. I have gone to their website and tried the troubleshooting, but no luck. The tv is a few months over a year and now out of warranty.

Anyone have this experience? is it worth fixing or should I just look for another tv?
Posted by mpar98
Baton Rouge
Member since Jan 2006
8040 posts
Posted on 3/7/17 at 8:09 am to
damn that sucks
Posted by slapahoe
USA
Member since Sep 2009
7469 posts
Posted on 3/7/17 at 8:44 am to
you have a government hacked tv baww
Posted by WavinWilly
Wavin Away in Sharlo
Member since Oct 2010
8831 posts
Posted on 3/7/17 at 8:52 am to
I have a 55" 4K P series from Vizio that randomly locks up and restsrts. Only 2 years old.
Posted by junkfunky
Member since Jan 2011
34978 posts
Posted on 3/7/17 at 8:59 am to
Contact them. I don't know how their CS is now but my FIL had one go out after about a year and half right when they started getting popular. They tried to fix it but ended replacing the tv with a current year model free of charge.
Posted by gpburdell
ATL
Member since Jun 2015
1551 posts
Posted on 3/7/17 at 9:36 pm to
If you bought with a credit card, it might extend the warranty by a year.
Posted by GEAUXmedic
Joplin, MO
Member since Nov 2011
41637 posts
Posted on 3/7/17 at 11:03 pm to
i have a 40" 6 year old vizio in my kid's room that's still working... i thought they were indestructable
Posted by geauxtigers87
Louisiana
Member since Mar 2011
26052 posts
Posted on 3/8/17 at 7:30 am to
if you're in new orleans metro area look up video vision, they came out and fixed my tv at my house. easiest thing ever.
Posted by Janky
Team Primo
Member since Jun 2011
35957 posts
Posted on 3/8/17 at 8:00 pm to
I went through three of them in 4 months under warranty. My BNL has one going out too. Vizio is gawbage in my opinion.
This post was edited on 3/8/17 at 8:01 pm
Posted by TideSaint
Hill Country
Member since Sep 2008
79459 posts
Posted on 3/8/17 at 8:45 pm to
I've only bought one Vizio product in my life and it sucked.

Bought a Blu-ray player back in 2009 and it wouldn't play jack shite. I gave it to my kids for Christmas so I unboxed it and set it up before we went to my hometown for the weekend. Naturally I threw the box away.

Three days later we get back home and I fire the thing up. Nothing.

Walmart wouldn't take it back because I didn't have the box even though I had my receipt.
Posted by Twenty 49
Shreveport
Member since Jun 2014
20034 posts
Posted on 3/9/17 at 12:43 am to
quote:

If you bought with a credit card, it might extend the warranty by a year.


Many if not most cards have this. You likely need the receipt and a copy of the credit card bill/slip and a copy of the TV warranty. (That's what my VISA asked for.) Print that card slip now before it gets too old to access online.

I had a shitty Sony that was repaired a couple times, so I registered it with the credit card for the extended warranty. You don't have to register, but it speeds any claim, and it gets your docs on record before you misplace them.
Posted by CRDNLSCHMCPSN11
Member since Dec 2014
17958 posts
Posted on 3/9/17 at 1:07 am to
My parents had a Vizio. Not long after they had it, some random black diagonal line ran through the screen. I won't buy a Vizio.
Posted by LSUDbrous90
Lafayette
Member since Dec 2011
1536 posts
Posted on 3/9/17 at 8:00 am to
quote:

I went through three of them in 4 months under warranty. My BNL has one going out too. Vizio is gawbage in my opinion.


I went through 3 in one and a half months. The third is now working fine but their product quality has gone down tremendously. I bought one in 2007 before they were big and that thing still works like a champ after 10 years of daily use.
Posted by Janky
Team Primo
Member since Jun 2011
35957 posts
Posted on 3/9/17 at 8:49 am to
quote:

I went through 3 in one and a half months.


What pisses me off more than anything is that you buy a brand new TV that goes out in a month and they don't replace it with a brand new one.
Posted by thelawnwranglers
Member since Sep 2007
40420 posts
Posted on 3/9/17 at 9:09 am to
quote:

I went through three of them in 4 months under warranty. My BNL has one going out too. Vizio is gawbage in my opinion.


they don't make the tvs

they buy parts from china and assemble them I believe in Mexico ftw
Posted by 1999
Where I be
Member since Oct 2009
31323 posts
Posted on 3/9/17 at 9:40 am to
sorry to hear that. i have two vizios. one 8 years old and the other 6 years old. never had any problems with them.
Posted by HubbaBubba
North of DFW, TX
Member since Oct 2010
48752 posts
Posted on 3/9/17 at 10:33 am to
Have you taken the set and isolated it away from the area it's in now? You could potentially be subjecting the television to some strong magnetic interference from speakers, receiver, electrical lines, elevator, or your next door neighbor's house.

Also, are you using an electrical surge protector or are you plugged in straight into the wall outlet.

There is also potential for a ground-fault loop problem at this outlet. Moving it and testing it at another location in the home could help determine if this is an issue.
Posted by HubbaBubba
North of DFW, TX
Member since Oct 2010
48752 posts
Posted on 3/9/17 at 10:36 am to
quote:

GEAUXmedic
That is a nice piece of chocolate in your avatar.

Posted by LSUDbrous90
Lafayette
Member since Dec 2011
1536 posts
Posted on 3/10/17 at 7:10 am to
They actually did replace it with brand new ones each time. Its just a pain in the arse. Like can you not build such crap technology so I dont have to do this.
Posted by Janky
Team Primo
Member since Jun 2011
35957 posts
Posted on 3/10/17 at 9:29 am to
They sent me a new one on the third go around.
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