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Posted on 10/17/18 at 10:35 am to Sancho Panza
Well that may be true. I'm not saying that I agree with the dealers actions but it is what I have observed during 30 years consulting with dealer service departments. The OEM's policy is that you fix all vehicle regardless of where you bought it. But they also realize that the dealer will often treat their customers more fairly. As I said earlier it is human nature and good business to take care of their customers first. This does not apply to those traveling and breakdown. Those are always handled as quickly as possible. Just my observations.
Posted on 10/17/18 at 1:04 pm to jpainter6174
quote:
The service depart will get paid the same on a warranty so what does it matter where it is purchased...
True, however most dealerships will take care of their customers first, so if you don't mind waiting...
Posted on 10/17/18 at 1:08 pm to Thedirkdiggler13
quote:
15k cheaper
I see ads on TV & radio advertising the Chevy Silverado for $10,000-15K off of MSRP, all in & around BR area. So, if I understand correctly, you purchased a truck for $30k off of MSRP???
Posted on 10/17/18 at 2:04 pm to RichJ
I got same truck for 15k less in tx than supreme would come off sticker plus got 5k more for my trade than supreme would give me. The salesman was cool didn't try to bullshite me or up sell any warranty. Got same apr as I was offered here through GM
Posted on 10/17/18 at 2:35 pm to Thedirkdiggler13
Do you mind sharing the dealership you purchased from?
Posted on 10/17/18 at 3:01 pm to cdogwinn
Allways Chevy in Mathis TX
Posted on 10/17/18 at 3:05 pm to RichJ
quote:
True, however most dealerships will take care of their customers first, so if you don't mind waiting...
Eh, better not be by too much or they are getting bad reviews on their factory dealer surveys, which they do care about
Posted on 10/17/18 at 4:34 pm to Thedirkdiggler13
So, all together $20k less???
Man, I don't see how Supreme is able to stay in business...
Man, I don't see how Supreme is able to stay in business...
Posted on 10/17/18 at 4:37 pm to NYCAuburn
quote:
factory dealer surveys, which they do care about
But, if they put you off for a couple weeks, customer will probably go somewhere else. Besides, if you do too much "other dealer sales warranty work", then it skews the dealerships "retention" metrics, which they also care about...
Posted on 10/17/18 at 7:07 pm to RichJ
The manager at supreme is a cock
Posted on 10/17/18 at 10:24 pm to Thedirkdiggler13
He sure the frick is.....
Posted on 10/17/18 at 10:35 pm to Thedirkdiggler13
I can't believe
This post was edited on 10/18/18 at 6:19 am
Posted on 10/18/18 at 6:04 am to Thedirkdiggler13
(no message)
This post was edited on 10/18/18 at 6:07 am
Posted on 10/19/18 at 5:48 pm to RichJ
quote:
I'd say bring it back to the dealer you bought it from
This
Posted on 10/19/18 at 5:51 pm to jpainter6174
quote:
The service depart will get paid the same on a warranty so what does it matter where it is purchased...
They will back burner you if you didn't buy with them. They will prioritize their own customers. Funny all the OT ballers on here that want the best of all worlds.
Posted on 11/1/18 at 1:07 pm to Thedirkdiggler13
He's a registered sex offender......frick that cocky scumbag....
LINK
LINK
This post was edited on 11/1/18 at 1:08 pm
Posted on 11/1/18 at 1:09 pm to MrSmith65
Posted on 11/1/18 at 3:12 pm to upgrade
Supreme in Gonzales is HORRIBLE! It took a total of 2 weeks, 5 trips there for them to correctly do a front end alignment and adjust my head lights correctly. fricked it up every time I brought it back. Front end was pulling twice as hard to the right AFTER the alignment than before. After one adjustment on head lights I was shining on the shoulder. Next time I was coon hunting in the trees. Next time I couldn't see my beams because they were pointing straight down. SCREW that place!
Posted on 11/1/18 at 3:36 pm to RichJ
Very few Chevy vehicles have $5k delta between invoice price and sticker price. It will vary among models, but their holdback and dealer incentives usually total more than the invoice/sticker difference.
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