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Started By
Message
Why do I have to punch in my account information and then verbally repeat it?
Posted on 12/19/16 at 9:00 am
Posted on 12/19/16 at 9:00 am
To the agent. What is this frickery?
5
Posted on 12/19/16 at 9:02 am to weagle99
Tough time logging into your Grinder account I see.
Posted on 12/19/16 at 9:02 am to weagle99
Context might help
Posted on 12/19/16 at 9:05 am to weagle99
Have you tried turning it off/on?
Posted on 12/19/16 at 9:07 am to weagle99
They route you by computer from the 1st time to an agent.
The agent often does not have the acct info pop up on the computer screen, depending on the system they use
/thread
The agent often does not have the acct info pop up on the computer screen, depending on the system they use
/thread
Posted on 12/19/16 at 9:27 am to AjaxFury
Which means I am giving extra effort to compensate for their 'system.'
Posted on 12/19/16 at 9:28 am to weagle99
Downvote
Posted on 12/19/16 at 9:38 am to Centinel
I always reply with "You mean the one I punched in already?"
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