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"Weak Compressor" replacement on refrigerator

Posted on 9/13/18 at 9:05 pm
Posted by White Roach
Member since Apr 2009
9666 posts
Posted on 9/13/18 at 9:05 pm
SubZero side by side refrigerator/freezer. The top portion of the freezer side (it has a door and two drawers below it) wasn't freezing. The temperature got up to around 50 and an error code (40) was flashing. Apparently that particular error code indicates that the compressor is running excessively.

Service tech comes out and replaces a fan motor by the compressors and condenser coil. Freezer starts cooling, so he leaves. About an hour later, the temperature starts rising again.

A different service technician came out this morning and fricked with it for about 90 minutes. Said the evaporator coil had a big cap of ice on it and the internal fan wasn't able to blow the cold air up to tbe top of the unit. The bottom drawers stayed cold (and made some ice) because they were close to the coil. Bottom line is that the cooling problem was caused by a "weak compressor" and it should be replaced.

Any expert opinions about this diagnosis? This won't be an inexpensive repair, but it's a goddamned SubZero, so you already know that.
Posted by djangochained
Gardere
Member since Jul 2013
19183 posts
Posted on 9/13/18 at 9:19 pm to
I would turn off everything for a night and let it thaw out

Then turn on
Posted by White Roach
Member since Apr 2009
9666 posts
Posted on 9/13/18 at 9:25 pm to
It's working like a champ right now. The tech melted the ice on the evaporator coil this morning, so the cold air is circulating properly through the freezer. At least for now ...

He diagnosed a weak compressor as the source of the problem. I guess I'll find out if he is as BSing me if the freezer starts getting warm again.
Posted by Chuker
St George, Louisiana
Member since Nov 2015
7544 posts
Posted on 9/13/18 at 9:46 pm to
Wonder how he came about that diagnosis. I would've guessed there was a freon leak. I know that will cause freezing up of home airconditioning but I not sure about small refrigeration. From the getgo it sound like the defrost mechanism is faulty but that isn't terribly difficult to troubleshoot so it should've been obvious.
Posted by MsState of mind
State of Denial
Member since Aug 2013
2748 posts
Posted on 9/13/18 at 9:46 pm to
I had that happen to mine and we melted the ice off and it worked like a champ again
Posted by Napoleon
Kenna
Member since Dec 2007
74875 posts
Posted on 9/13/18 at 9:51 pm to
Sounds like it isn't defrosting. Or it's got an improper charge of freon..

They changed the condensor or just the condensor fan?
I'd check relays and then Freon level before changing a compressor.
Sounds to me like they are trying to sell a big job knowing it will fix your problem rather than admit they missed something.

Posted by Napoleon
Kenna
Member since Dec 2007
74875 posts
Posted on 9/13/18 at 9:52 pm to
That just fixes it for a week or two then problem returns.
Posted by Napoleon
Kenna
Member since Dec 2007
74875 posts
Posted on 9/13/18 at 9:53 pm to
So after melting the ice it's working?

I mean to defrost failure. Bad control/ terminator or heating element.
Posted by White Roach
Member since Apr 2009
9666 posts
Posted on 9/13/18 at 9:55 pm to
I've heard of bad compressors, but never a weak compressor. Not that that means jackshit, because I'm no refrigeration expert. I'm the guy posting on the OT and hoping Napoleon shows up in the thread.

For the cost to replace the compressor, I'd be willing to unscrew a panel and stick a blow dryer in there every few months. If it turns into a once a week occurrence, I guess somebody is going to have to write a large check.
Posted by Napoleon
Kenna
Member since Dec 2007
74875 posts
Posted on 9/13/18 at 9:56 pm to
Yes. The easiest way to check for low freon is the exposue the evaporator then spray with water. Check the frost pattern.
If the whole thing frosts up it's good. If only the top then it's a Freon leak.


To be honest. You have a high end unit so parts changing monkeys will throw high end repairs at you.

This post was edited on 9/13/18 at 10:01 pm
Posted by Chuker
St George, Louisiana
Member since Nov 2015
7544 posts
Posted on 9/13/18 at 9:56 pm to
nevermind
This post was edited on 9/13/18 at 9:57 pm
Posted by Napoleon
Kenna
Member since Dec 2007
74875 posts
Posted on 9/13/18 at 10:00 pm to
It's only common on LG made linear compressors. The seals go out and the pressure starts the equalize.

On a normal piston compressor it pumps or it doesn't.

My sub zero is 22yo with original compressors.

Compressors seize or have winding failure. I've never come across a "weak" one. I would say to call anther company. But sub zero only licenses one per area.
Sucks.

If it's out of warranty no bother, but it's so hard to get parts for them now most companies will just pass.

Posted by Napoleon
Kenna
Member since Dec 2007
74875 posts
Posted on 9/13/18 at 10:02 pm to
Is your compressor very hot to the touch?
This is a sign of low frein or a bad relay.

Most subzeros have valves so you don't have to tap them to check pressure.

Posted by JusTrollin
Member since Oct 2016
270 posts
Posted on 9/13/18 at 10:05 pm to
Weak compressor my arse. Did they hook gauges up to it? I’ve never worked on a subzero but many other fridges and usually there is not a charge port with a schrader valve. They will have to solder one on to truly check pressures/ add refrigerant.
Posted by White Roach
Member since Apr 2009
9666 posts
Posted on 9/13/18 at 10:05 pm to
quote:

Sounds to me like they are trying to sell a big job knowing it will fix your problem rather than admit they missed something.


First of all, thanks for the replies. I know you know your shite.

They replaced a fan motor up top that blows across the two compressors. I wasn't presentvwhen that repair took place, but I presume the "40" error code and a hot compressors(s) led the tech to discover the bad fan. He replaced that and left when it started to immediately cool. Within an hour or so, it started getting warm again.

Got them back out this morning and a different tech spent a long time messing with it and seemed either very thorough or befuddled. He was taking stuff apart from bottom to top. One of the last things he did was get his gauges out to check the refrigerant level and compressor function. Said the compressor was running at 10 psi to his helper.

The repair estimate was ~$350 for a new compressor, $700 for labor and $125 for "M&H" ... that seems like a lot of solder, mapp gas and handling to me.
Posted by HoustonGumbeauxGuy
Member since Jul 2011
33741 posts
Posted on 9/13/18 at 10:10 pm to
Napoleon is your man. Listen to what he says.
Posted by White Roach
Member since Apr 2009
9666 posts
Posted on 9/13/18 at 10:11 pm to
quote:

Is your compressor very hot to the touch? This is a sign of low frein or a bad relay.


Yes, it was. This is in a new house. I cleaned the condenser cool in the first week after move in because the previous owner didn't seem to be very into property maintenance. The area around the compressors was hotter than I thought they should be. Two months later, I realize that the fan was probably broken back then, I just wasn't aware of it.
Posted by White Roach
Member since Apr 2009
9666 posts
Posted on 9/13/18 at 10:16 pm to
quote:

To be honest. You have a high end unit so parts changing monkeys will throw high end repairs at you. pm


I try not to be too cynical, but I kind of feel like some of that may be happening.
Posted by White Roach
Member since Apr 2009
9666 posts
Posted on 9/13/18 at 10:22 pm to
quote:

d say to call anther company. But sub zero only licenses one per area. Sucks. If it's out of warranty no bother, but it's so hard to get parts for them now most companies will just pass.


Okay, so you must know who SubZero's authorized repair guys are in Metairie/Kenner.

We originally called SubZero customer service line to determine the age of the unit and troubleshoot the problem. It's a reconditioned 2006 model and it's out of warranty. They referred us to the local techs with the 469- phone number.
Posted by White Roach
Member since Apr 2009
9666 posts
Posted on 9/13/18 at 10:27 pm to
quote:

Weak compressor my arse. Did they hook gauges up to it? I’


He did hook gauges up towards the end of his ~90 minute visit.
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