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USAA Insurance?

Posted on 11/21/18 at 3:28 pm
Posted by Ponchy Tiger
Ponchatoula
Member since Aug 2004
50015 posts
Posted on 11/21/18 at 3:28 pm
Do you have it? Do you like it? Pros? Cons? Experiences with claims? Looking for advice.

Currently have State Farm. Auto price is the same, coverage is basically the same. On homeowners USAA wins by a few dollars on cost but blows State Farm out of the water as far as coverage.
Posted by The Mick
Member since Oct 2010
45189 posts
Posted on 11/21/18 at 3:29 pm to
Had it for many years. Literally everything was top notch except the price.
Posted by jfturner212
1176 Bob Pettit Boulevard
Member since Nov 2004
5602 posts
Posted on 11/21/18 at 3:40 pm to
Had USAA for 10 or so years. Never had a problem but also never filed a claim. Switched to Gieco last year because it was cheaper. Gieco doesn’t call me Sgt Turner but I make due.
Posted by Salviati
Member since Apr 2006
7954 posts
Posted on 11/21/18 at 3:50 pm to
I've had USAA for seemingly forever. I've tried other insurance companies intermittently for various reasons, but I always go back to USAA as quickly as possible. It's amazing. Great claims service. Great rates, AND great annual rate rebates.
Posted by TennesseeFan25
Honolulu
Member since May 2016
8391 posts
Posted on 11/21/18 at 3:54 pm to
Homeowners and Auto.

Had a claim for leaking water. It had been enduring for over a year from a condensation line that the builder had put in cracked. The way our couch sat against the wall though we had no idea.

They still covered, quick and easy. No issues with settlement amount
Posted by deeprig9
Unincorporated Ozora
Member since Sep 2012
76084 posts
Posted on 11/21/18 at 3:55 pm to
I have had it since 1995.

Checking, savings, Roth, IRA, mortgage, auto loan, credit card, credit monitoring, auto ins, home ins.

They are the chick fil a of financial services.

Unfortunately they stopped doing helocs or I would have one of those too.

Regarding prices, you have to factor in the rebate at the end of the year, a dividend of sorts.

They are non profit so any profit at the end of year they send checks to members.

As far as claims, I have never been at fault so never had to deal with them.

A long time ago I went through some financial hardships and they went above and beyond to work with me on payments on a cc, auto loan, and insurance, never threatened to send me to collections and were always very polite and respectful, bent over backwards for me. First class operation.
This post was edited on 11/21/18 at 4:27 pm
Posted by Pechon
unperson
Member since Oct 2011
7748 posts
Posted on 11/21/18 at 3:56 pm to
I have homeowners and auto insurance with them. Geico would jack rates up without question every year. They go up with USAA but nowhere nearly as much.

On auto, I've never really had a problem. They're perhaps a bit higher than a few in my case but not a significant amount of savings for me to go to another company. I recently bought a truck and it was a snap to transfer the policy from my old car to my truck using an app on my phone.
Posted by TennesseeFan25
Honolulu
Member since May 2016
8391 posts
Posted on 11/21/18 at 3:57 pm to
quote:

Regarding prices, you have to factor in the rebate at the end of the year, a dividend of sorts. They are non profit so any profit at the end of year they send checks to members.


What are you talking about? I have never received an end of year check from USAA
Posted by deeprig9
Unincorporated Ozora
Member since Sep 2012
76084 posts
Posted on 11/21/18 at 3:59 pm to
They may just be depositing it into your checking account. It hasnt actually been a paper check for me in years. It is deposit around Christmas.
Posted by reddman
Member since Jul 2005
78195 posts
Posted on 11/21/18 at 4:00 pm to
My rebate is applied directly to our car insurance payment on the month that it is given.
Posted by TennesseeFan25
Honolulu
Member since May 2016
8391 posts
Posted on 11/21/18 at 4:04 pm to
quote:

My rebate is applied directly to our car insurance payment on the month that it is given.


Must be on that same plan as I've never seen any deposits etc. Thank you
This post was edited on 11/21/18 at 4:05 pm
Posted by djangochained
Gardere
Member since Jul 2013
19183 posts
Posted on 11/21/18 at 4:25 pm to
Government
Employees
Insurance
Co
Posted by Wheaux
San Diego
Member since Jul 2018
1748 posts
Posted on 11/21/18 at 4:28 pm to
I have USAA. Love it. Great coverage and when I got hit by someone in my car, they were quick with helping me get it in a shop and getting it fixed.
This post was edited on 11/21/18 at 4:29 pm
Posted by deeprig9
Unincorporated Ozora
Member since Sep 2012
76084 posts
Posted on 11/21/18 at 4:32 pm to
Another perk is when people see your card at hotels or other random places they thank you for your service.

I did not serve, btw, I was familied in. I don't think they do that anymore. But it is always nice being thanked for my service randomly.
Posted by deeprig9
Unincorporated Ozora
Member since Sep 2012
76084 posts
Posted on 11/21/18 at 4:36 pm to
Another perk is calling them and instead of getting Lemonjello or "Richard" Valalanananla in India, you get Caitlyn in Texas.
Posted by Rock the Casbah
Member since Dec 2014
940 posts
Posted on 11/21/18 at 4:38 pm to
Can’t recommend enough.

Daughter had a bunch of at-fault car wrecks - quick, no arguments, replaced parts with warranty parts, even threw in a spare tire knowing the car didn’t originally come with one. loyal customer here.

and kept waiting for my rates to go up - never happened.
This post was edited on 11/21/18 at 4:40 pm
Posted by sjmabry
Texas
Member since Aug 2013
19059 posts
Posted on 11/21/18 at 4:40 pm to
Homeowners and vehicle...works great for me.
Posted by DCtiger1
Member since Jul 2009
11909 posts
Posted on 11/21/18 at 4:53 pm to
quote:

On homeowners USAA wins by a few dollars on cost but blows State Farm out of the water as far as coverage.


What are the differences in coverages?
Posted by Ponchy Tiger
Ponchatoula
Member since Aug 2004
50015 posts
Posted on 11/21/18 at 4:59 pm to
quote:

Gieco doesn’t call me Sgt Turner but I make due.


I have seen them commercials, I am a member of USAA but they have never addressed me by my rank
Posted by deeprig9
Unincorporated Ozora
Member since Sep 2012
76084 posts
Posted on 11/21/18 at 5:00 pm to
It should also be noted that USAA invented deposit-at-home because they don't have bank branches. When the internet was in its infancy, they came up with a way for people to scan checks and deposit them online.

Everyone does it now but USAA was the first.


Another cool thing is they will rearrange posted dates on your checking account to avoid charging you overdraft fees, whereas other banks will purposefully manipulate posted dates and times of checking transactions to frick you.

Again, not poor anymore, but when I was, this was a big deal. Actually won a suit against Nationsbank (BOA) for this shite.
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