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re: UPDATE: Contract with alarm company -- anyone had success with early termination?
Posted on 4/24/19 at 10:33 pm to handawanda
Posted on 4/24/19 at 10:33 pm to handawanda
Screw ADP. They are a collection agency first and foremost.
You need to go with a local like Custom Security. They’ll install with a 2-3 year contract then go month to month. Or just tie into an existing system on a month to month.
ADP and plenty others auto renew. Run like hell from a company that has this or will not scratch it out.
You need to go with a local like Custom Security. They’ll install with a 2-3 year contract then go month to month. Or just tie into an existing system on a month to month.
ADP and plenty others auto renew. Run like hell from a company that has this or will not scratch it out.
This post was edited on 4/24/19 at 10:34 pm
0
Posted on 4/24/19 at 10:35 pm to handawanda
quote:
these contracts are written to strong-arm and screw over consumers!
the alarm company is robbing you, go figure huh
Posted on 5/16/19 at 11:58 am to handawanda
UPDATE: Protection 1 finally let me out of the contract, but only after I filed a complaint with the Better Business Bureau. Previously I had been emailing and calling for weeks, and they promised to put me in touch with a manager who could address my concerns, but they never did, and eventually stopped responding to my emails. They only took action after I filed my BBB complaint
This post was edited on 5/16/19 at 12:04 pm
Posted on 5/16/19 at 12:02 pm to handawanda
FYI all your personal info is on that link.
Posted on 5/16/19 at 12:14 pm to beerJeep
Well, I will never use ADP after reading this.
Posted on 5/16/19 at 12:18 pm to handawanda
Then why did you sign it?
Posted on 5/16/19 at 12:27 pm to Royal
I complied with my obligations under the contract. Here's additional info from my BBB Complaint, which I guess I should have included in my original post:
When I first signed a contract in June 2013 with Protection 1 (at the time, USA alarms), I was under contract for $30.95 per month, and the contract provided limits on how much it could be increased (see Section 9 of 2013 contract, attached). Sometime in 2016, after Protection 1 assumed service of my account, various services were added to my account without any notice to me and without my consent, and my monthly bill ballooned to $43.46/month (an increase of 40+%, in violation of the contract). I paid that higher amount for several months without noticing, as I was on auto-pay. When I finally noticed and contacted Protection 1 to complain, I was offered 4 months free and a lower rate of $36 - of course I said yes, I didn't feel like I had a choice. But there was a very important point that was never communicated to me in any way - apparently by agreeing to the lower rate, my contract was extended by 4 years. This extension seems totally invalid by law, as I never agreed to it, and even if I did (I didn't), I was in a position where I didn't have a choice because I was simply trying to recoup as much money as I could which had been wrongfully taken from me by the increased rate. I would have never agreed to a 4-year extension if that had been communicated to me.
When I first signed a contract in June 2013 with Protection 1 (at the time, USA alarms), I was under contract for $30.95 per month, and the contract provided limits on how much it could be increased (see Section 9 of 2013 contract, attached). Sometime in 2016, after Protection 1 assumed service of my account, various services were added to my account without any notice to me and without my consent, and my monthly bill ballooned to $43.46/month (an increase of 40+%, in violation of the contract). I paid that higher amount for several months without noticing, as I was on auto-pay. When I finally noticed and contacted Protection 1 to complain, I was offered 4 months free and a lower rate of $36 - of course I said yes, I didn't feel like I had a choice. But there was a very important point that was never communicated to me in any way - apparently by agreeing to the lower rate, my contract was extended by 4 years. This extension seems totally invalid by law, as I never agreed to it, and even if I did (I didn't), I was in a position where I didn't have a choice because I was simply trying to recoup as much money as I could which had been wrongfully taken from me by the increased rate. I would have never agreed to a 4-year extension if that had been communicated to me.
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