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Number of Posts:11
Registered on:5/31/2011
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I complied with my obligations under the contract. Here's additional info from my BBB Complaint, which I guess I should have included in my original post: When I first signed a contract in June 2013 with Protection 1 (at the time, USA alarms), I was under contract for $30.95 per month, and the co...
UPDATE: Protection 1 finally let me out of the contract, but only after I filed a complaint with the Better Business Bureau. Previously I had been emailing and calling for weeks, and they promised to put me in touch with a manager who could address my concerns, but they never did, and eventually sto...
[quote]The solution is pretty straightforward. Finish out your contract with them THEN switch.[/quote] That may be an option. But I have a strong suspicion that when I request that service be transferred to my new house, they'll want to charge me a new installation fee -- even though the house is...
[quote]auto renews for 2 years? that is insane. 2 years? Unacceptable business practice when you paid your original contract obligations. You no doubt have a legit gripe and they need to set you free. I would demand the contract.[/quote] Thanks for at least offering some support! As oppos...
[quote]6 years? You can't be under contract anymore.[/quote] The contract says it auto-renews for 2 more years unless you give them written notice at least 30 days prior to the renewal date. Again, these are very anti-consumer contracts....
[quote]Ask for a copy of your contract and look over the termination clauses. There might be something in there about getting out if you are moving[/quote] There's not. In fact, it specifically says I still owe them if I sell my house. It surprises me that so many people in here are defending the...
[quote]they will frick with your credit Wanda if you don't either (a) pay an early termination fee (b) finish the contract[/quote] That is my concern -- but seems like a scare tactic to me. It's not like a missed car payment where I still need to pay for the asset. All they need to do is turn of...
Anybody tried going to war with their alarm company? I'm moving to a new house next week and would like to switch to a new company. My current provider on my old house, Protection 1 / ADT, is claiming that I am under contract until August of 2020, and they will charge me $576 for cancelling, even th...
My wife is required to report in January. Our newborn will be 6 months old. My wife is the primary caregiver, and our son feeds on breast milk only. Hiring a sitter for two weeks would be a huge and costly burden. Any advice for getting out? We already went online and requested to be excused, and ev...