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Southwest Airlines - changes coming (assigned seats)
Posted on 7/25/24 at 6:20 am
Posted on 7/25/24 at 6:20 am
LINK
quote:
As part of its ongoing focus on product evolution, the airline is moving forward with plans to assign seats, offer premium seating options, redesign the boarding model, and introduce redeye flying.
quote:
After listening carefully to Customers and conducting extensive research, Southwest decided it will assign seats and offer premium seating options on all flights. The airline has been known for its unique open seating model for more than 50 years, but preferences have evolved with more Customers taking longer flights where a seat assignment is preferred. Additionally, Southwest conducted robust operational testing that included live and over 8 million simulation-based boarding trials. The airline is confident that these Customer enhancements will meet expectations and not compromise the airline's operational efficiency.
34
Posted on 7/25/24 at 6:23 am to DrEdgeLSU
Do not like.
I always liked picking the aisle or window seat next to a skinny old couple
I always liked picking the aisle or window seat next to a skinny old couple
Posted on 7/25/24 at 6:23 am to DrEdgeLSU
Southwest Airlines - Hey, at least we’re not Spirit!
Posted on 7/25/24 at 6:26 am to Cosmo
Just another money grab
Posted on 7/25/24 at 6:27 am to Cosmo
quote:
always liked picking the aisle or window seat next to a skinny old couple
Not if I come across a hot chick first
Posted on 7/25/24 at 6:29 am to DrEdgeLSU
Southwest is terrible. I HATE flying them. This is a step in the right direction.
Posted on 7/25/24 at 6:31 am to BigApple
quote:
Southwest is terrible. I HATE flying them
Aside from the boarding and trash, which I believe the boarding process invites, they really aren't bad.
Best rewards programs in the industry
Always on a 737 (no pond hoppers)
Posted on 7/25/24 at 6:31 am to DrEdgeLSU
My favorite thing about SWA is the efficiency. Always board on-time. As soon as you land and pull up to the gate, someone is immediately there to open the door.
Posted on 7/25/24 at 6:32 am to DrEdgeLSU
Customer: Can y’all do something about the layovers? And maybe get better snacks than these salty arse shits?
Southwest: What’s that? Assigned seating which you’ll have to pay extra for and new boarding process? You’ve got it!
Southwest: What’s that? Assigned seating which you’ll have to pay extra for and new boarding process? You’ve got it!
Posted on 7/25/24 at 6:34 am to NotoriousFSU
quote:
Customer: Can y’all do something about the layovers? And maybe get better snacks than these salty arse shits?
I've never seen anyone complain about that and as the article says
quote:
"The research is clear and indicates that 80% of Southwest Customers, and 86% of potential Customers, prefer an assigned seat. When a Customer elects to stop flying with Southwest and chooses a competitor, open seating is cited as the number one reason for the change. By moving to an assigned seating model, Southwest expects to broaden its appeal and attract more flying from its current and future Customers.
And I would lump the boarding process and all the jetbridge jesus' as the assigned seating issue.
This post was edited on 7/25/24 at 6:35 am
Posted on 7/25/24 at 6:35 am to AtlantaLSUfan
Good one.
Posted on 7/25/24 at 6:36 am to NotoriousFSU
Southwest is already so expensive. If they start charging extra for shite their prices will be even more ridiculous
Posted on 7/25/24 at 6:38 am to DrEdgeLSU
Anytime a company has been "listening to customers" and announces how they are going to improve the experience or some shite, you can almost rest assured that 1) price will go up and 2) experience will get worse.
I'm a capitalist through and through, but man these companies make it hard sometimes.
I'm a capitalist through and through, but man these companies make it hard sometimes.
Posted on 7/25/24 at 6:38 am to diat150
quote:
diat150
Southwest is already so expensive.
For flights I've searched, they are always the cheapest
Posted on 7/25/24 at 6:39 am to DrEdgeLSU
I'm sure this new program will be smoothly integrated into their existing top tier technology.
I wouldn't anticipate any hitches in the giddy-up.
No, sir.
I wouldn't anticipate any hitches in the giddy-up.
No, sir.
Posted on 7/25/24 at 6:39 am to Lsut81
It’s me. I’m the customer who complains about incessant layovers and terrible snack options.
Posted on 7/25/24 at 6:40 am to N2cars
quote:
I'm sure this new program will be smoothly integrated into their existing top tier technology.
I wouldn't anticipate any hitches in the giddy-up.
No, sir.
I honestly don't see how they do it. They swap out planes so much, you know there are going to be flights booked on new system that end up on non-upgraded planes.
I'd bet this is a 3-5yr implementation.
Posted on 7/25/24 at 6:42 am to NotoriousFSU
quote:
It’s me. I’m the customer who complains about incessant layovers and terrible snack options.
Never once had an issue with SW and not finding a direct or multiple directs to a location.
Like any airline, depends on the network and which airports youre flying in and out of.
Could say the exact same thing about Delta out of Houston. There are almost 0 directs to major cities, all have to route through Atlanta.
Posted on 7/25/24 at 6:47 am to Lsut81
A ton of people just love to complain
SW gets me from point A to point B in one piece. Incredible rewards points program. VERY customer friendly if anything happens to your baggage or delays.
SW gets me from point A to point B in one piece. Incredible rewards points program. VERY customer friendly if anything happens to your baggage or delays.
Posted on 7/25/24 at 6:48 am to DrEdgeLSU
I'm gonna put them all out of business by making a new airline that loads the plane from back to front.
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