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Message
re: I was charged a service call fee for a phone call.
Posted on 5/5/22 at 8:40 pm to Dawgfanman
Posted on 5/5/22 at 8:40 pm to Dawgfanman
quote:fricking this.
Did he tell you in writing or over the phone that there would be a fee for this conversation? If not, I don’t see why you should pay.
0
Posted on 5/5/22 at 8:45 pm to cheobode
If you didn’t agree in advance to being billed for the service, then I wouldn’t pay it.
Posted on 5/5/22 at 9:21 pm to TheHarahanian
quote:
If you didn’t agree in advance to being billed for the service, then I wouldn’t pay it.
Why would you call a business, ask for help, and then expect there to be no cost unless they quoted a fee? Businesses are created for the purpose of making money by providing goods or service. OP obviously circumvented their business plan (sell goods at a profit and provide service for a fee), and is therefore not a desired customer. The business is adapting its plan to either make OP's business profitable or drive OP away.
Does OP go to work and not get paid? why should the installer?
Posted on 5/5/22 at 9:30 pm to cheobode
quote:
I work in IT. I already know that headache. I would call him just to tell him he'll never hear from me again and if he would waive that fee, but I'm worried he might double it for wasting his precious 3 minutes.
Call him, say you will never do it again unless waive fee. If not waive fee you will share experience to all friends, social media, etc. so other people are not subjected to similar treatment.
Posted on 5/5/22 at 9:32 pm to Snoop Dawg
Post the phone number here if you ever pay a cent.
Posted on 5/5/22 at 10:32 pm to cheobode
Call them and ask them how much they charge per hour.
Posted on 5/6/22 at 1:05 am to Spankum
I have to know what part of IT the OP works in.
Posted on 5/6/22 at 1:13 am to piratedude
quote:
Why would you call a business, ask for help, and then expect there to be no cost unless they quoted a fee?
When I go to restaurants, one of the first things they do is give me a list of what kinds of food I can order, and how much money it’s going to cost.
At theaters, I’m told how much tickets cost before I enter.
,
If I have to use a service like Geek Squad at Best Buy, I’ll describe a problem and they’ll tell me what they can do about it, and how much it will cost.
None of these places provide their goods or services first, and then surprise me with a bill in a mystery amount later.
Posted on 5/6/22 at 1:49 am to cheobode
quote:
I will never own a Pit Bull.
You’re missing out.
Enjoy paying $75 for a 3 min phone call
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