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re: How does Chik Fil A have better more efficient workers?

Posted on 6/28/16 at 10:10 am to
Posted by OGtigerfan73
Member since Feb 2015
709 posts
Posted on 6/28/16 at 10:10 am to
I think we want them to not be worthless pieces of crap. But that is really asking to much. Let's applaud them for barely completing a task that a 13 year old could do.
Posted by TigerMyth36
River Ridge
Member since Nov 2005
41335 posts
Posted on 6/28/16 at 10:11 am to
Around last Christmas I had to pick up a large order at Popeye's for a potluck dinner.

I had a long wait for the food and at one point the drive through employee got into a screaming match with the Manager over who would get the next batch of chicken. The employee was disrespectful and paid absolutely no attention to the manager's orders.

I would imagine if someone pulled that stunt at Chick, they would be fired on the spot.

If I was the manager, I wouldn't have taken that crap from an employee. Especially in front of paying customers.

Clearly Chick doesn't put up with any crap and they do a better job of hiring folks.
Posted by SthGADawg
Member since Nov 2007
7035 posts
Posted on 6/28/16 at 10:39 am to
a tip for all you Chick-Fil-A lovers our there...GET. THE. APP.

I order on the APP...I let them know when I'm in the parking lot (on the APP)...I then walk in, past everybody else waiting in line...and get my food....with an excellent "My Pleasure" and "Thanks for using the APP sir"....on the back end of it...it's awesome....
Posted by timbo
Red Stick, La.
Member since Dec 2011
7900 posts
Posted on 6/28/16 at 10:47 am to
I work by the Siegen Chik-fil-A and I'm very impressed with the employees there. Last week, a kid spilled a Coke in the play area and a manager SPRINTED to clean it up.
Posted by Guess
Down The Road
Member since Jun 2009
3980 posts
Posted on 6/28/16 at 11:35 am to
quote:

If it happens in that restaurant, the correct way to do it is written down in that Operations Manual.


It didn't happen at Chick Fil A, but I bet that they didn't have a plan for Florida Man in their Ops Manual.

Florida Man Tosses Live Alligator Through Drive-through Window
Posted by AZTarheeel
Member since Feb 2015
3702 posts
Posted on 6/28/16 at 2:57 pm to
quote:

Theynseem to be a certain demographic


Enjoying some waffle fries and sweet tea at a just opened store in El Paso right now.

The workers are just as pleasured and professional as any location I've been to in the south.

God damn I love this place.
Posted by AZTarheeel
Member since Feb 2015
3702 posts
Posted on 6/28/16 at 3:07 pm to
On my way out I asked the manager why their workers were so much better than the rest of the industry.

He said it starts with hiring the right people, then extensive training, and making the customers the #1 priority.

He also said that because SJWs boycott Chik Fil A the overall environment is much more pleasurable without their whiny asses around.
This post was edited on 6/28/16 at 3:08 pm
Posted by Tom Haverford
Birmingham, AL
Member since Jan 2011
540 posts
Posted on 6/28/16 at 3:43 pm to
White people love them some Chick Fil A.
"For us by us."

I'm not hating on CFA, they are an incredibly well-run business, but it's comical how racist/prejudice people can be regarding their service.

First of all, I virtually never have a bad customer service experience at a fast food place. Leads to believe most of the people that do, are simply hard to please and insufferable themselves, just looking for a reason to get pissed at the workers.

All the "code words" are clear though, most just don't realize it or want to admit.

"They are so well spoken."
"Articulate and gracious employees."

It's basically saying "I like having white people serve my shitty fast food to me."

Also, it's amazing how white women think their wraps are "healthy."

Furthermore, their menu is pretty basic. Don't have some 12 year-old or picky arse adult asking for a "1/3 cheeseburger, but with no mayo, no mustard, extra ketcup, no cheese, no tomatoes, but add pickles and onions." Then that person getting pissed with McDonald's/Hardees messes up their $5.80 order.

Finally, the biscuits at CFA are shitty. I'm talking awful. Dryer than the snatch of a 93 year-old woman. I wouldn't feed their biscuit to a starving homeless and his pet dog, that's how awful they are.
This post was edited on 6/28/16 at 3:45 pm
Posted by tigerskin
Member since Nov 2004
46000 posts
Posted on 6/28/16 at 3:58 pm to
Which fast food chain do you work at?
Posted by AUjim
America
Member since Dec 2012
3787 posts
Posted on 6/28/16 at 4:00 pm to
quote:

comical how racist/prejudice people can be regarding their service


Come on man...you don't really think this.

People like to be given good, polite service by workers who don't act like they are an inconvenience. The workers at McDonalds near me are almost as nice and pleasant as those at the CFA next door. But, the McD's across town, and the burger king, and the taco bell....whole other story. I have never felt negatively about the experience at any CFA I've ever been to.
Posted by RGJ18
Collierville, TN
Member since Feb 2010
9293 posts
Posted on 6/28/16 at 4:05 pm to
Ridiculous post.

quote:

First of all, I virtually never have a bad customer service experience at a fast food place. Leads to believe most of the people that do, are simply hard to please and insufferable themselves, just looking for a reason to get pissed at the workers.


You must have never been to McDonalds. The last few times I've been (which is very rare) the service has been awful. Didn't expect much less though because, well, it's McDonalds. Has nothing to do with race.
Posted by notiger1997
Metairie
Member since May 2009
61672 posts
Posted on 6/28/16 at 4:23 pm to
Get out of here with that shite.
You are def going to a different kind of Burger King and Taco Bell if you think that the service is comparable at all.
Posted by GynoSandberg
Bay St Louis, MS
Member since Jan 2006
74340 posts
Posted on 6/28/16 at 4:30 pm to
quote:

First of all, I virtually never have a bad customer service experience at a fast food place. Leads to believe most of the people that do, are simply hard to please and insufferable themselves, just looking for a reason to get pissed at the workers


There is some truth to this. There is a lot of trash that eats fast food that have terrible attitudes themselves.

What's funny is to me is, you have trashy people on social media and here that bitch about service at FF places. Just combative assholes who go in looking to instigate trouble. Then, they will bitch on the same mediums about how FF workers shouldn't get $15 an hour... But if your fat arse eats as much FF as I think, you're service would improve with higher wage employees


For me, I've always been respectful and killed FF employees with kindness. Or maybe I'm just easy going, as I can't recall a time I've ever let service bother me (I don't eat FF often). Maybe I just have low expectations for $7.50 per hour employee serving shitty food, idk
Posted by Tom Haverford
Birmingham, AL
Member since Jan 2011
540 posts
Posted on 6/28/16 at 4:33 pm to
quote:

Get out of here with that shite. You are def going to a different kind of Burger King and Taco Bell if you think that the service is comparable at all.


If you're going to any fast food joint at 3AM it's probably going to be bad.

This blows my mind. And it's fast food. What kind of service do you expect?

"I'll take a #3. Super Sized with an over the pants handjob."

"Have a blessed day sir."
Posted by LSU8654722
Member since Apr 2014
1495 posts
Posted on 6/28/16 at 4:34 pm to
quote:

They seem to be a certain demographic


You have a point there.

The worst chik-fil-a I've ever been to is the one on college drive in BR. (Still better than 90% of the FF places in BR)

The best chik-fil-a I've been to was in Katy, TX
Posted by Tom Haverford
Birmingham, AL
Member since Jan 2011
540 posts
Posted on 6/28/16 at 4:34 pm to
quote:

There is some truth to this. There is a lot of trash that eats fast food that have terrible attitudes themselves. What's funny is to me is, you have trashy people on social media and here that bitch about service at FF places. Just combative assholes who go in looking to instigate trouble. Then, they will bitch on the same mediums about how FF workers shouldn't get $15 an hour... But if your fat arse eats as much FF as I think, you're service would improve with higher wage employees For me, I've always been respectful and killed FF employees with kindness. Or maybe I'm just easy going, as I can't recall a time I've ever let service bother me (I don't eat FF often). Maybe I just have low expectations for $7.50 per hour employee serving shitty food, idk


This guy gets it
Posted by PepaSpray
Adamantium Membership
Member since Aug 2012
11080 posts
Posted on 6/28/16 at 4:38 pm to
Athens al Taco bell is insane.

People. Organization. But the key is the manager. Run a ship or run it to shite.
Posted by MottLaneKid
Gonzales
Member since Apr 2012
4543 posts
Posted on 6/28/16 at 9:31 pm to
Dale Carnegie philosophy
Posted by Sebastian
Member since Jun 2015
3756 posts
Posted on 6/28/16 at 9:38 pm to
Im just gonna say it. Most of their workers are white and thats why they are more efficient.
Posted by Croacka
Denham Springs
Member since Dec 2008
61451 posts
Posted on 6/28/16 at 9:39 pm to
They are culturally appropriating whiteness
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