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Started By
Message
re: From Sammy's Grill to Willie's Restaurant
Posted on 3/13/17 at 1:24 pm to Nado Jenkins83
Posted on 3/13/17 at 1:24 pm to Nado Jenkins83
quote:Well if one does go up I can imagine that more white people will patronize it according to a poster here
get out of here with that black narrative. didn't you see the "Whites Only" sign?
0
Posted on 3/13/17 at 1:25 pm to Will Cover
Continued....
You have no idea what we deal on a regular basis with the general public, but I will give you an actual example of what happened to me the other day. Just to put the salad situation into perspective.
Customer: I want a drink. Something strong.
Me: Mam, all of signature drinks have around the same amount of alcohol.
Customer: Well can you put extra alcohol in the drink.
Me: Yes mam, it'll be an extra charge for more liquor.
Customer: Really?! Oh. Never mind. I'll just take a Bloody Mary.
Me: (preparing myself mentally because I already know this table is looking for freebies - why would you think extra alcohol in your drink would be free)...make Bloody Mary. Bring it her.
Customer: Um. What is this?! I just wanted a regular Bloody Mary.
Me: Mam. That is a Bloody Mary, as regular as they come. I can take the veggies out of you prefer them not in there.
Customer: That looks like tomato juice. I don't like tomato juice.
Me: (trying not to laugh) Mam, it is tomato juice. That is basically what a Bloody Mary is.
Customer: well, I didn't know that. I want something else.
Note: I have bartender/served at 7 different establishments, 4 of those being in three different cities in Louisiana and 1 being in a completely different state,
and this has NEVER happened to me until we moved to Coursey. I might also add, this is the third time a customer "did not know" a Bloody Mary had tomato juice in it since being open on Coursey. ---All of our menus, food and cocktail, give detailed explanations of what the items contain without giving actual recipes or secret ingredients away. So. Why should the restaurant eat the costs of the cocktail or food because the customer failed to read the description or just wants something different or for free. The customer should be held accountable. <--but that's the problem with society today. No one is held accountable and people think they are entitled to things, and I'm so confused as to why people think that's okay. Could you imagine being a business owner, trying to survive if you were constantly having to eat these costs?!....As if being a small business owner isn't hard enough.
Also, I might add that I think it's hilarious that when this all started, the customer was blowing up all of social media, as well as making her Facebook post public for ALL to see. However, once the real story started to surface and people started to disagree with her statements she put the post to private. To me, if your going to post something like that and degrade an establishment you should be able to handle people disagreeing or questioning how YOU handled the situation. To me, by making her post private, this wasn't about being treated poorly, it was about getting something for free. Because if it were about being treated poorly and the story did go as you stated, wouldn't you want people to continue to see what happened?
Oh. And for the record. Mike hasn't been part of Willies formally known as MikeWillies since about three months after MikeWillies opened its door seven years ago.
To everyone saying they will be at the restaurant to eat this week, I personally won't be there this week/weekend, but I know my beloved coworkers look forward to serving you! We appreciate the support and your business.
With love,
The Rattlesnake
You have no idea what we deal on a regular basis with the general public, but I will give you an actual example of what happened to me the other day. Just to put the salad situation into perspective.
Customer: I want a drink. Something strong.
Me: Mam, all of signature drinks have around the same amount of alcohol.
Customer: Well can you put extra alcohol in the drink.
Me: Yes mam, it'll be an extra charge for more liquor.
Customer: Really?! Oh. Never mind. I'll just take a Bloody Mary.
Me: (preparing myself mentally because I already know this table is looking for freebies - why would you think extra alcohol in your drink would be free)...make Bloody Mary. Bring it her.
Customer: Um. What is this?! I just wanted a regular Bloody Mary.
Me: Mam. That is a Bloody Mary, as regular as they come. I can take the veggies out of you prefer them not in there.
Customer: That looks like tomato juice. I don't like tomato juice.
Me: (trying not to laugh) Mam, it is tomato juice. That is basically what a Bloody Mary is.
Customer: well, I didn't know that. I want something else.
Note: I have bartender/served at 7 different establishments, 4 of those being in three different cities in Louisiana and 1 being in a completely different state,
and this has NEVER happened to me until we moved to Coursey. I might also add, this is the third time a customer "did not know" a Bloody Mary had tomato juice in it since being open on Coursey. ---All of our menus, food and cocktail, give detailed explanations of what the items contain without giving actual recipes or secret ingredients away. So. Why should the restaurant eat the costs of the cocktail or food because the customer failed to read the description or just wants something different or for free. The customer should be held accountable. <--but that's the problem with society today. No one is held accountable and people think they are entitled to things, and I'm so confused as to why people think that's okay. Could you imagine being a business owner, trying to survive if you were constantly having to eat these costs?!....As if being a small business owner isn't hard enough.
Also, I might add that I think it's hilarious that when this all started, the customer was blowing up all of social media, as well as making her Facebook post public for ALL to see. However, once the real story started to surface and people started to disagree with her statements she put the post to private. To me, if your going to post something like that and degrade an establishment you should be able to handle people disagreeing or questioning how YOU handled the situation. To me, by making her post private, this wasn't about being treated poorly, it was about getting something for free. Because if it were about being treated poorly and the story did go as you stated, wouldn't you want people to continue to see what happened?
Oh. And for the record. Mike hasn't been part of Willies formally known as MikeWillies since about three months after MikeWillies opened its door seven years ago.
To everyone saying they will be at the restaurant to eat this week, I personally won't be there this week/weekend, but I know my beloved coworkers look forward to serving you! We appreciate the support and your business.
With love,
The Rattlesnake
Posted on 3/13/17 at 1:26 pm to VPOK13
quote:
As I read all of the comments on this thread and Facebook screen shots, I couldn't help but wonder how many of you were actually in the restaurant when all of this took place. To all the people who are saying what the owner should or shouldn't have done, how many of you have actually served tables? I understand everyone is entitled to an opinion, however some you seem to have forgotten that there are two sides to every story.
I think you're looking at this very long thread wrong.
We're here in support of Willies.
We've posted the FB screen shots to show the agenda of this woman. She's looking for a payday period. And she obviously wants to be a part of some activism
Posted on 3/13/17 at 1:27 pm to VPOK13
quote:
That maybe it's not the restaurant, but in fact, some of its patrons.
We all know it's a certain subset of patrons.
Trash.
Human garbage.
Posted on 3/13/17 at 1:27 pm to VPOK13
quote:
I also know Chimes East has implemented policies too for the same sort of issues. So, don't you think it's a problem that TWO restaurants about a mile from each other had to develop policies because of these types of situations? That maybe it's not the restaurant, but in fact, some of its patrons.
Chimes East also now has a policy where they have to ask you if you've ever had their gumbo/soup before when you order it, and if you haven't they ask you to sample it. Know why? So many people were ordering gumbo/soup and claiming they didn't like it, so Chimes was literally giving tons of soup away every week.
I call these people samplers now
Posted on 3/13/17 at 1:28 pm to VPOK13
quote:
I do not have the time or energy to go back and forth with any of you, nor will I. However, I will not sit back and watch assumptions be made about people and a place I hold very near and dear to my heart, so I am here to clear up a few things.
As I read all of the comments on this thread and Facebook screen shots, I couldn't help but wonder how many of you were actually in the restaurant when all of this took place. To all the people who are saying what the owner should or shouldn't have done, how many of you have actually served tables? I understand everyone is entitled to an opinion, however some you seem to have forgotten that there are two sides to every story.
you come in here very defensive. No one is blaming the restaurant. Actually most people are on your side and support Willies
This post was edited on 3/13/17 at 1:31 pm
Posted on 3/13/17 at 1:28 pm to SaintBrees
quote:
Everyone knows grilled shrimp or grilled chicken in a restaurant is done on a flat top grill, which is technically "sauteed".
No, when I get grilled shrimp I assume it's cooked on a grill. Most restaurants have grills too. In fact I never worked in one that didn't.
Sauteed would be on the flat top. If it's on the flat top usually they season it and call it blackened.
Sauteed is cooked in a skillet with butter. (or on a flat top) but if I see grilled shrimp I expect grill lines.
Posted on 3/13/17 at 1:28 pm to meauxjeaux2
Oh, no. I know many, many of you support us and have had our back from the get go in this thread.....But there were some comments I read that I was appalled by...I just wanted to clear a few things up for those said people. Appreciate the love!
This post was edited on 3/13/17 at 1:29 pm
Posted on 3/13/17 at 1:29 pm to VPOK13
quote:
Second, I don't normally get involved in these types of situations because I do not have the time or energy to go back and forth with any of you, nor will I
I believe that you'll find only support here to the situation that had taken place.
Posted on 3/13/17 at 1:29 pm to VPOK13
quote:
Also, I might add that I think it's hilarious that when this all started, the customer was blowing up all of social media, as well as making her Facebook post public for ALL to see. However, once the real story started to surface and people started to disagree with her statements she put the post to private. To me, if your going to post something like that and degrade an establishment you should be able to handle people disagreeing or questioning how YOU handled the situation. To me, by making her post private, this wasn't about being treated poorly, it was about getting something for free. Because if it were about being treated poorly and the story did go as you stated, wouldn't you want people to continue to see what happened?
you can thank the the OT lounge for that honestly
Posted on 3/13/17 at 1:31 pm to SaintBrees
quote:
. If you assume a non-BBQ restaurant is cooking their grilled items on an outdoor pit/open flame, you're an idiot.
again, even Applebee's and Chili's have grills. Pretty much every non dive restaurant has a gas grill. Some have wood grills too. People crap on Copeland's but they had a wood fired grill.
Posted on 3/13/17 at 1:31 pm to LSUGrrrl
quote:
don't order sautéed shrimp bc I don't want the calories from the fat it's cooked in. She didn't get the food she ordered and she didn't eat anything.
You think that fat tub of lard cares enough about calories to differentiate between a few grilled or sauteed shrimp?
Look at her. She had ulterior motives and it sure as shite wasn't to save a dozen or so calories.
Posted on 3/13/17 at 1:31 pm to YouAre8Up
quote:here comes Montyfranklin with the downvote.
I believe that you'll find only support here to the situation that had taken place.
Posted on 3/13/17 at 1:32 pm to tgrbaitn08
Oh no, I didn't mean to...if you read my continued post, I am very grateful for the support the majority of yall have shown us...I didn't mean for it to sound defensive at all, but I know this can go on and on....I just wanted to clear up some confusion for a few people who didn't know the whole story.
This post was edited on 3/13/17 at 1:33 pm
Posted on 3/13/17 at 1:32 pm to Napoleon
quote:
if I see grilled shrimp I expect grill lines
You must be disappointed sometimes, no? I've had "grilled" chicken from a flat top an uncountable amount of times.
Posted on 3/13/17 at 1:32 pm to VPOK13
quote:
Also, I might add that I think it's hilarious that when this all started, the customer was blowing up all of social media, as well as making her Facebook post public for ALL to see. However, once the real story started to surface and people started to disagree with her statements she put the post to private. To me, if your going to post something like that and degrade an establishment you should be able to handle people disagreeing or questioning how YOU handled the situation. To me, by making her post private, this wasn't about being treated poorly, it was about getting something for free. Because if it were about being treated poorly and the story did go as you stated, wouldn't you want people to continue to see what happened?
I sent her a link to this thread....maybe she will show up
Posted on 3/13/17 at 1:34 pm to VPOK13
quote:
Oh no, I didn't mean to...if you read my continued post, I am very grateful for the support the majority of yall have shown us...I didn't mean for it to sound defensive at all, but I know this can go on and on....I just wanted to clear up some confusion for a few people who didn't know the whole story.
You can blame LCA131 for that.....he was the one bashing your policies. You should call him out
Posted on 3/13/17 at 1:34 pm to VPOK13
quote:
Customer: I want a drink. Something strong. Me: Mam, all of signature drinks have around the same amount of alcohol. Customer: Well can you put extra alcohol in the drink. Me: Yes mam, it'll be an extra charge for more liquor. Customer: Really?! Oh. Never mind. I'll just take a Bloody Mary. Me: (preparing myself mentally because I already know this table is looking for freebies - why would you think extra alcohol in your drink would be free)...make Bloody Mary. Bring it her. Customer: Um. What is this?! I just wanted a regular Bloody Mary. Me: Mam. That is a Bloody Mary, as regular as they come. I can take the veggies out of you prefer them not in there. Customer: That looks like tomato juice. I don't like tomato juice. Me: (trying not to laugh) Mam, it is tomato juice. That is basically what a Bloody Mary is. Customer: well, I didn't know that. I want something else. Note: I have bartender/served at 7 different establishments, 4 of those being in three different cities in Louisiana and 1 being in a completely different state, and this has NEVER happened to me until we moved to Coursey. I might also add, this is the third time a customer "did not know" a Bloody Mary had tomato juice in it since being open on Coursey. ---All of our menus, food and cocktail, give detailed explanations of what the items contain without giving actual recipes or secret ingredients away. So. Why should the restaurant eat the costs of the cocktail or food because the customer failed to read the description or just wants something different or for free. The customer should be held accountable. <--but that's the problem with society today. No one is held accountable and people think they are entitled to things, and I'm so confused as to why people think that's okay. Could you imagine being a business owner, trying to survive if you were constantly having to eat these costs?!....As if being a small business owner isn't hard enough.
Anyone who doesn't know a Bloody Mary has tomato juice in it is a window licking retard.
I'd be surprised if she was even literate enough to read.
Posted on 3/13/17 at 1:35 pm to meauxjeaux2
quote:
Customer: I want a drink. Something strong
. Me: Mam, all of signature drinks have around the same amount of alcohol.
Customer: Well can you put extra alcohol in the drink.
You don't know how times i heard this, while sitting at the bar, talking to my buddy as he tended bar. He would even tell me, watch, they will want more alchy, then i'll have to run after them as they try to dine and dash in about 40 minutes.
like clock work, as waiter yells and he runs for them as they get to the door. Happens so much downtown, all places had to have door security, not to stop fights, but to stop the dine and dashers. They like to drink up some expensive alcohol and nice dinners before dashing.
These turds would even take their dates there and dine and dash,both of them. It's amazing.
Posted on 3/13/17 at 1:39 pm to VPOK13
quote:
So. Why should the restaurant eat the costs of the cocktail or food because the customer failed to read the description or just wants something different or for free. The customer should be held accountable. <--
how i feel exactly. maybe the customers can't read though. should the waitstaff have to read it to them?
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