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re: Better hope you don’t lose service or have an equipment issue if you are an AT&T customer

Posted on 4/17/20 at 10:06 am to
Posted by jrobic4
Baton Rouge
Member since Aug 2011
13700 posts
Posted on 4/17/20 at 10:06 am to
quote:

worst company to deal with


Cox says, "hold my broken router"
Posted by Brummy
Central, LA
Member since Oct 2009
4676 posts
Posted on 4/17/20 at 10:07 am to
I moved a couple weeks ago and tried to get my service transferred to the new address. After fighting their dysfunctional automated switchboard and then being on hold for an hour, I was told that I would have to upgrade to a more expensive service or would be charged a $200 service fee. I told them to go ahead and cancel my service and I happily shipped their equipment back to them.
Posted by deltaland
Member since Mar 2011
103915 posts
Posted on 4/17/20 at 10:09 am to
quote:

hate Att with a passion. By far the worst company to deal with


They’re awful. I have to use them for internet at the farm office because it’s all there is available. They throttled down the internet intentionally to try to force us to upgrade to fiber cable. But they wanted us to pay the 200,000 dollars to run the cable from the main road 1 mile down a gravel road to the office.

frick them with an aids laced cactus
Posted by Displaced
Member since Dec 2011
33054 posts
Posted on 4/17/20 at 10:10 am to
quote:

hate Att with a passion. By far the worst company to deal with

Comcast and American Airlines Eifel tower frick att in terms of poor customer service.
Posted by CajunAlum Tiger Fan
The Great State of Louisiana
Member since Jan 2008
8057 posts
Posted on 4/17/20 at 10:11 am to
Some dipshit on this board was praising the AT&T CEO yesterday.

Posted by OSoBad
Member since Nov 2016
2007 posts
Posted on 4/17/20 at 10:14 am to
We switched to Verizon yesterday, holy shite they have been so much easier to deal with. American people on the phone made all of the difference.

Posted by Oddibe
Close to some, further from others
Member since Sep 2015
6756 posts
Posted on 4/17/20 at 10:19 am to
quote:

Y'all have never had Hughes Net?
No, but not for the lack of trying. The customer service is horrible. Their commercials are great, but I could never get with anyone to set up service.
Posted by HeadedToTheWoods
Sportsman's Paradise
Member since Dec 2013
1347 posts
Posted on 4/17/20 at 10:23 am to
ATT still better than Cox, and that’s saying something
Posted by UPT
NOLA
Member since May 2009
6071 posts
Posted on 4/17/20 at 10:30 am to
They've sent Techs to my house twice during the lock down.
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