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re: Another refrigerator thread...updated question for Napoleon.

Posted on 2/18/19 at 10:01 am to
Posted by TheWiz
Third World, LA
Member since Aug 2007
11893 posts
Posted on 2/18/19 at 10:01 am to
I am going through the same thing right now with a Kenmore. I assume it is your defrost heat sensor or the communication board not reading it correctly. I am going to take a gamble and have it repaired so that it hopefully lasts another 2 years before I have to replace a nine year old fridge.
Posted by Jake88
Member since Apr 2005
80798 posts
Posted on 2/18/19 at 6:27 pm to
Several videos have suggested that it's the defrost heater. Replacing it seems pretty easy.
Posted by QuietTiger
New Orleans
Member since Dec 2003
26256 posts
Posted on 2/18/19 at 6:48 pm to
My Whirlpool was doing the same thing. Turned out the fan behind the freezer panel blowing into the fridge wasn't working. Bought a new one, did it again. Ended up being
the quick connect feeding the fan had a loose connection. Save all your parts, you might need them later.
Good luck, off and on is the worst.
Posted by Jake88
Member since Apr 2005
80798 posts
Posted on 2/18/19 at 8:00 pm to
I've jumped the defrost and the heater didn't turn on but I then used a non-contact voltage detector that showed each wire leading to the defrost heater had current. When I disconnect the jump wires the wires leading to the heater had no current detected. Is that what's supposed to happen? Does that point to the defrost heater as the problem?

If I manually defrost the coils with a blow dryer, will that buy me a few days time to figure more out and order parts?
Posted by QuietTiger
New Orleans
Member since Dec 2003
26256 posts
Posted on 2/18/19 at 8:08 pm to
quote:

Jake88

This is what I'll say again. My WP was doing the same thing, I checked and did some of the things you are asking about. I'm not Nappy, but what I found for my problem and possibly your's was a loose connection/bad whatever fan motor. Being as it is intermittent, my money is on a bad connection.
Don't try and reinvent the wheel, just fix the problem.
Good luck.
Posted by Jake88
Member since Apr 2005
80798 posts
Posted on 2/18/19 at 8:36 pm to
Thanks. I appreciate your tips. I was doing some of what Napoleon had suggested last year. They seem to be the easiest to get to at this point. I pulled the defroster and it had no continuity on my multimeter.
Posted by QuietTiger
New Orleans
Member since Dec 2003
26256 posts
Posted on 2/18/19 at 8:43 pm to
quote:

I pulled the defroster and it had no continuity on my multimeter.


You keep dragging me back dude. Continuity only means it's closed which it might need to be depending on the cycle. Look at the problem, look at the timing, and quit projecting. I'm out, but good luck.
ETA, a good trouble shooter NEVER takes shortcuts, NEVER.
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