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Anyone ever use USAA's Car Buying Service?

Posted on 6/8/10 at 11:54 am
Posted by udtiger
Over your left shoulder
Member since Nov 2006
112242 posts
Posted on 6/8/10 at 11:54 am
Wondering if anyone had done this, and what their experience has been.
Posted by XanderCrews
Member since Mar 2009
800 posts
Posted on 6/8/10 at 3:51 pm to
(no message)
This post was edited on 12/21/21 at 9:34 am
Posted by clamdip
Rocky Mountain High
Member since Sep 2004
20397 posts
Posted on 6/8/10 at 4:26 pm to
probably a stupid question, but I assume this service is only for new cars?

We have USAA. They have great mortgage rates, too.
Posted by jjbodean1970
Huntington, WV
Member since Mar 2006
6493 posts
Posted on 6/8/10 at 4:49 pm to
you can do just as good, if not better, on your own if you halfway know how to negotiate.
Posted by LSUGUMBO
Shreveport, LA
Member since Sep 2005
9485 posts
Posted on 6/8/10 at 4:55 pm to
quote:

I assume this service is only for new cars?


They have a Used Car section as well, but I haven't found the prices to be too much different than what's on the dealership website. I guess there's a little comfort in knowing that the dealership is probably legit if USAA has included them in the car buying site. Maybe that's just me, though.
Posted by baileysma
Member since Dec 2003
44 posts
Posted on 6/8/10 at 8:58 pm to
As a new college graduate making my first car purchase, I used this service in 1983. I was very pleased with the result and as a single woman, I was happy to have someone else manage the relationship with the car dealership. I told USAA how much I would pay and they delivered.
Posted by Willie Stroker
Member since Sep 2008
15586 posts
Posted on 6/10/10 at 4:20 pm to
quote:

We have USAA. They have great mortgage rates, too.


I always went with them first to get a fair rate, but then shopped around with them as my reference point. I was always able to find folks to go lower.

Same thing happend with homeowners insurance. I stayed with them for my first house, but after moving to a larger house, I found USAA to be ridiculously high. Had to break up with them.


But regarding a car buying service, I would recommend trying to negotiate first on your own. Go in there with the dealer invoice prices and rebate information and see what you can do. Remember NOT to tell the dealership anything about how you plan to finance or even whether you intend to trade-in a vehicle. Just get a written offer that includes all fees. Negotiate out things like "holdback". The dealer says this is the fee that they pay to get cars on lots. That's true, but what they don't tell you is it is a deposit that they get back. So it's not a fee that customers need to pay for.

But don't buy on that day or even the next day. Use the next day to see if they can go down a few hundred. After you have completely exhausted your efforts (when the dealership stops calling you), THEN call USAA and give them the price that the dealership wouldn't give you. It will be worth the experience of trying to do it on your own.
Posted by Tigah in the ATL
Atlanta
Member since Feb 2005
27539 posts
Posted on 6/10/10 at 8:36 pm to
quote:

I found USAA to be ridiculously high. Had to break up with them.
There had to be a mistake, like they had the wrong fire department assigned to your new home.
Posted by Willie Stroker
Member since Sep 2008
15586 posts
Posted on 6/10/10 at 9:50 pm to
I tried again a year ago and found they were just over twice as high as what I'm paying now with Travellers. The lady I chatted with said the reason was their figures for the replacement cost of my home.

But they're like an old girlfriend with voodoo poonanny. I keep trying to get back with them, but I keep getting what seems like terrible reasons for not letting me back in.
Posted by LSUtoOmaha
Nashville
Member since Apr 2004
26705 posts
Posted on 6/11/10 at 12:31 am to
quote:

As a new college graduate making my first car purchase, I used this service in 1983.


sucks to be old
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