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Anyone else fed up with Whitney Bank online?
Posted on 12/29/17 at 2:58 pm
Posted on 12/29/17 at 2:58 pm
I have been kicked out of online banking app twice. Meaning it locks me out for no reason. They have no idea why. They are constantly doing online maintenance. I have the majority of my money in Whitney and am constantly having problems looking at my accounts. It makes me nervous. I have a chase account that a small portion of my check goes to(did a promotion). I have had zero problems with them. I’m seriously considering closing my Whitney because of online banking. Anyone else having problems?
6
Posted on 12/29/17 at 3:18 pm to iamAG
I've heard friends recently complaining about online banking for Whitney, USAA, and Capital One. I'm not sure if they all share some back-office or something.
Posted on 12/29/17 at 3:20 pm to iamAG
Change banks. Why put up with incompetence?
Posted on 12/29/17 at 3:48 pm to iamAG
I just switched some organization accounts from Chase to Whitney because Chase is run by a bunch of fee-gouging bastards. So don’t put your money there.
I have zero problems w/CapOne, regular or 360.
I have zero problems w/CapOne, regular or 360.
Posted on 12/29/17 at 4:14 pm to hungryone
Have had chase for a while and never ran into this. Any examples?
Posted on 12/29/17 at 4:18 pm to CourtesyFlush
One account is a basic, minimal checking for a small organization. Balance hovers around $2K. Chase used to be free at this level, but it recently jumped to $3K as the minimum free balance. Account sees maybe 12 debits and 5 deposits in a calendar year...Chase’s monthly fee for this is $30/mo. Whitney charges NOTHING for a basic business checking account.
Posted on 12/29/17 at 11:00 pm to iamAG
What makes me angry at Whitney is why they are so slow on depositing checks through the app. It has taken up to 3 business days just recently for a check to go through. Cap One and others are normally next day. Also, when receiving cash through different apps, the money takes more than a business day, even with paying the expedited fee.
Posted on 12/30/17 at 8:18 am to Monday
My issue with Whitney-Hancock is that they assign a transaction number to mobile transactions but not at desktop. I transfer between accounts and pay credit cards but they refuse to issue a tracing/transaction number. I feel confident there is identification number they just don’t share it. How can I positively identify similar transactions?
Posted on 12/30/17 at 8:42 pm to iamAG
NOPE. new app works great for me. GREAT UPDATE! 
Posted on 12/31/17 at 2:38 am to iamAG
Must have a Whitney employee in here down voting us. I’m going with chase for checking and discovery for savings account.
Btw today I tried to login and it said something like error has been forwarded on. Try back later. Was the final straw.
Btw today I tried to login and it said something like error has been forwarded on. Try back later. Was the final straw.
This post was edited on 12/31/17 at 2:38 am
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