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Started By
Message
Power went out yesterday and now tankless water heater doesn’t have power to remote contrl
Posted on 2/13/24 at 9:04 am
Posted on 2/13/24 at 9:04 am
I cannot locate the reset button on the unit. It’s a Rheem RTG-66DVN.
We also relieved pressure to see if that would help.
Anyone have any experience and have any suggestions on what to do.
The remote control is what I think is messed up.
Thanks in advance.
We also relieved pressure to see if that would help.
Anyone have any experience and have any suggestions on what to do.
The remote control is what I think is messed up.
Thanks in advance.
Posted on 2/13/24 at 9:08 am to IntenseKid
Check your breaker at main box
Posted on 2/13/24 at 9:08 am to IntenseKid
Did you check your circuit breaker? I know they're still gas powered for heat but they should be powered by electricity to run the controls.
Posted on 2/13/24 at 12:20 pm to IntenseKid
Mine is pugged into a receptacle. Couldn't you just unplug to reset it? That's if the breaker is not tripped.
Posted on 2/13/24 at 6:28 pm to IntenseKid
Both of mine are plugged into GFCI receptacles. I would check to see if that is tripped first. Mine have done it several times with power outages.
Posted on 2/13/24 at 8:46 pm to Beaued up
quote:
Both of mine are plugged into GFCI receptacles. I would check to see if that is tripped first. Mine have done it several times with power outages.
And if this is the case, remember that GFCI receptacles get more and more sensitive to tripping the more they trip. This happened with my grandma's freezer in the garage. It would trip monthly, then weekly, then daily, until I replaced it.
Posted on 2/17/24 at 11:30 am to Beaued up
We unplugged, plugged back in after flipping circuit breaker back on. We did have a problem with resetting one of your receptacles. My dad also changed the fuse and when he changed it it blew again. He even unplugged it and changed it and it still blew. We called out B&D plumbing and the guy said the Rheem was 14 years old and lucky it lasted this long as this is not a good tankless brand.
A couple questions for you guys. Do you think that having issue with resetting the receptacle is a bigger problem. Should I just trust the B&D guy?
Next question, if I have to go buy another tankless water heater, what brand would you guys suggest?
Looking for a good brand and a decent price point.
A couple questions for you guys. Do you think that having issue with resetting the receptacle is a bigger problem. Should I just trust the B&D guy?
Next question, if I have to go buy another tankless water heater, what brand would you guys suggest?
Looking for a good brand and a decent price point.
Posted on 2/17/24 at 10:30 pm to IntenseKid
In BTR area, I only use Sam with AtABoy Plumbing. He knows more about Tankless.
Phone
(225) 907-4134
Phone
(225) 907-4134
Posted on 2/17/24 at 10:32 pm to IntenseKid
Did you try an extension cord, try and outlet in the attic, if that’s the location of the heater?
Posted on 2/18/24 at 12:07 pm to LSUDad
We have an outlet in the attic. That’s where it was plugged in. The power strip that it was plugged into worked and when I turned it off other things that were working turned off.
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