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Insurance Adjuster Advice
Posted on 9/21/20 at 1:24 pm
Posted on 9/21/20 at 1:24 pm
Post Hurricane Sally:
Had some flood damage. Not sure about the roof but no visible damage (metal roof). Have the first adjuster coming tomorrow for wind & hail policy. Flood policy adjuster coming later. Advice on how to handle the situation? Questions to ask? How to make sure I don’t get screwed?
Had some flood damage. Not sure about the roof but no visible damage (metal roof). Have the first adjuster coming tomorrow for wind & hail policy. Flood policy adjuster coming later. Advice on how to handle the situation? Questions to ask? How to make sure I don’t get screwed?
5
Posted on 9/21/20 at 1:41 pm to uagrad97
quote:
How to make sure I don’t get screwed?
Ignore the estimate. Hire a reputable contractor to repair the damages and send your insurer the bill.
Posted on 9/21/20 at 1:44 pm to uagrad97
I'd talk with the neighbors and get an idea of what they are looking at.
Generally, you should not have to pay anything out of pocket for they tend to "work with you" on your deductible. But, all cases are unique. Also, from my experience (I've suffered tornado damages), they will give you an allowable costs to repair/replace each damaged item, but if you can't get quotes under what they are allowing, they'll take care of the difference.
This is my experience with State Farm.
Generally, you should not have to pay anything out of pocket for they tend to "work with you" on your deductible. But, all cases are unique. Also, from my experience (I've suffered tornado damages), they will give you an allowable costs to repair/replace each damaged item, but if you can't get quotes under what they are allowing, they'll take care of the difference.
This is my experience with State Farm.
Posted on 9/21/20 at 3:59 pm to uagrad97
Well I think it completely depends on your situation and the type of damage you have. Don't be a dick to the adjusters and don't ask too many questions at first. Shut up. Let them do the talking at first. Walk with them as they assess the damage and make sure they see every single thing that you see. Don't worry about the damage that's unseen as that will be paid for as it's uncovered during repairs.
Don't tell them how to do their job but make sure they see everything that you see. If you start to point out every little thing that could have been damaged before the storm, they will doubt everything else you say so be reasonable.
Honestly, you're more likely to feel screwed by the flood adjuster than your wind & hail carrier due to the weird rules and stipulations on flood insurance policies.
For example:
anything in your shed is not covered under your flood policy. If you have something in your shed that was flooded, bring it inside your home before the adjuster gets there and insist it was inside your home during the flood (
). Sounds odd but flood contents coverage only covers contents inside your home. If you have any detached structures that flooded, that damage won't be covered unless you have a separate flood policy on those structures, so don't be surprised if any of that damage gets denied.
Your flood policy must insure your home for 80% or more of your home's replacement value, up to the max of $250k, or else your flood policy will only cover your stuff for actual cash value.
Good luck to you. It's been a while since I've been in property & casualty so some of what I said may be off a little because I'm a little rusty on P&C now. Others here, I'm sure, can verify or point out any inaccuracies.
Don't tell them how to do their job but make sure they see everything that you see. If you start to point out every little thing that could have been damaged before the storm, they will doubt everything else you say so be reasonable.
Honestly, you're more likely to feel screwed by the flood adjuster than your wind & hail carrier due to the weird rules and stipulations on flood insurance policies.
For example:
anything in your shed is not covered under your flood policy. If you have something in your shed that was flooded, bring it inside your home before the adjuster gets there and insist it was inside your home during the flood (
). Sounds odd but flood contents coverage only covers contents inside your home. If you have any detached structures that flooded, that damage won't be covered unless you have a separate flood policy on those structures, so don't be surprised if any of that damage gets denied. Your flood policy must insure your home for 80% or more of your home's replacement value, up to the max of $250k, or else your flood policy will only cover your stuff for actual cash value.
Good luck to you. It's been a while since I've been in property & casualty so some of what I said may be off a little because I'm a little rusty on P&C now. Others here, I'm sure, can verify or point out any inaccuracies.
Posted on 9/21/20 at 4:06 pm to uagrad97
Nothing to be worried about if all you want done is to be made whole again.
Start getting in line with the contractors you want to use. Get repair estimates from these contractors of choice and send the estimates to the adjuster.
He's going to your house to come up with a number to give the insurance company based on what he believes the scope of work will be to repair the damage resulting from the event. The contractor comes up with his estimate based on his forcasted scope of repairs. The adjuster compares the two, if something stands out as an improvement or not related to the cause of loss, the adjuster brings it to your attention. You discuss it with the contractor and go back and forth until everyone is in agreeance.
Depending on what type of policy you have will affect the tail end of the process. If you have replacement coverage on the homeowners policy, they'll take out depreciation and your deductible from the 1st payment. Then once repairs are complete you send in final invoices from the contractor and you get a payment for the withheld depreciation.
Start getting in line with the contractors you want to use. Get repair estimates from these contractors of choice and send the estimates to the adjuster.
He's going to your house to come up with a number to give the insurance company based on what he believes the scope of work will be to repair the damage resulting from the event. The contractor comes up with his estimate based on his forcasted scope of repairs. The adjuster compares the two, if something stands out as an improvement or not related to the cause of loss, the adjuster brings it to your attention. You discuss it with the contractor and go back and forth until everyone is in agreeance.
Depending on what type of policy you have will affect the tail end of the process. If you have replacement coverage on the homeowners policy, they'll take out depreciation and your deductible from the 1st payment. Then once repairs are complete you send in final invoices from the contractor and you get a payment for the withheld depreciation.
Posted on 9/22/20 at 7:58 am to uagrad97
quote:
Post Hurricane Sally:
Had some flood damage. Not sure about the roof but no visible damage (metal roof). Have the first adjuster coming tomorrow for wind & hail policy. Flood policy adjuster coming later. Advice on how to handle the situation? Questions to ask? How to make sure I don’t get screwed?
You could also ask your questions in this thread on the OT.
OT Lounge
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