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HVAC question - Loud helicopter noise at cold air return

Posted on 12/20/19 at 1:03 pm
Posted by tilco
Spanish Fort, AL
Member since Nov 2013
14025 posts
Posted on 12/20/19 at 1:03 pm
House is just over a year old and I’ve always thought the system was a little loud. The noise sounds like a helicopter inside the air filter boxes. The unit is in the attic and the return closest to it is the loudest but it’s still noisy at the return on the other side of the house.

It has gotten significantly louder. Anyone have any idea why it would make a loud pulsing helicopter noise?
Posted by CrawDude
Baton Rouge
Member since Apr 2019
5613 posts
Posted on 12/20/19 at 1:31 pm to
Temporarily remove your HVAC filter to see if the noise subsides significantly. It could be as simple your filter is restricted (dirty) or you are using a pleated filter that has excessively high MERV rating that is restricting air flow within the return air plenum. My own HVAC will do this with a high MERV pleated filter so I use a less restrictive 1 inch spun fiberglass filters with a 4 MERV rating and change them monthly.

This assume your filter is located at the return air plenum grate. If you have a 6 inch filter located in the air handler in the attic do the same thing, temporarily remove it and then check if the mouse level subsides.

This is the easiest thing to check first.


Posted by tilco
Spanish Fort, AL
Member since Nov 2013
14025 posts
Posted on 12/20/19 at 1:36 pm to
Thanks I changed the filter types already and noted the noise didn’t change when there was no filter. I’ll get in the attic and check the other one.

Edit: I just checked google and it said that you shouldn’t have filters in the return AND the air handler?
This post was edited on 12/20/19 at 1:43 pm
Posted by al_cajun
Baton Rouge
Member since Mar 2017
2442 posts
Posted on 12/20/19 at 1:43 pm to
Are you saying it is an air noise or mechanical noise? Loud helicopter is hard to tell if you are referring to too much air or maybe a bad bearing/imbalanced wheel.
This post was edited on 12/20/19 at 1:44 pm
Posted by tilco
Spanish Fort, AL
Member since Nov 2013
14025 posts
Posted on 12/20/19 at 1:44 pm to
Definitely sounds like an air noise to me. I’ll try to take a video.
This post was edited on 12/20/19 at 1:46 pm
Posted by The Nino
Member since Jan 2010
21721 posts
Posted on 12/20/19 at 2:12 pm to
Make sure the air filter actually covers the whole opening. There was a similar noise in our house and it was because the filters were too short by about half an inch. Other that that, I got nothing
Posted by CrawDude
Baton Rouge
Member since Apr 2019
5613 posts
Posted on 12/20/19 at 2:26 pm to
You may or may not have a filter in the air handler - some units do, others don’t. You’ll need to check if you don’t know. I don’t have one. If you have one in the air handler in the attic you don’t need one at the return grill.

Looking though it could be another issue since you’ve tried the filter. A restriction in the duct work? Are any of your room air registers closed? Do you close most of the room doors in your house if not occupied (if so, don’t). As mentioned, could be a issue with blower motor in air handler - a speed setting, unbalanced blower wheel, etc.

The new system might be over-sized for your home? Was the duct work changed?

Hopefully it’s something simple.
Posted by tilco
Spanish Fort, AL
Member since Nov 2013
14025 posts
Posted on 12/20/19 at 6:52 pm to
quote:

You may or may not have a filter in the air handler - some units do, others don’t. You’ll need to check if you don’t know. I don’t have one. If you have one in the air handler in the attic you don’t need one at the return grill.

Looking though it could be another issue since you’ve tried the filter. A restriction in the duct work? Are any of your room air registers closed? Do you close most of the room doors in your house if not occupied (if so, don’t). As mentioned, could be a issue with blower motor in air handler - a speed setting, unbalanced blower wheel, etc.

The new system might be over-sized for your home? Was the duct work changed?

Hopefully it’s something simple.


Just went in the attic and looked. There is a filter at the air handler but removing it didn’t do anything about the noise. There are no real visible vibrations or really much noise up there. Some of the duct work looks a little lazy but I couldn’t see anything leaking.

I’m thinking either the fan is set too high or the fan is out of balance?
Posted by East Coast Band
Member since Nov 2010
65873 posts
Posted on 12/20/19 at 8:29 pm to
quote:

Make sure the air filter actually covers the whole opening. There was a similar noise in our house and it was because the filters were too short by about half an inch. Other that that, I got nothing

Our house has a return vent about 32 x 25. So, I have to put 2 16x25 filters together (can't find cheap 32x25). But, like I said "about". I have to tape them together with a bit of a gap because the return vent is about 33 wide.
Posted by CrawDude
Baton Rouge
Member since Apr 2019
5613 posts
Posted on 12/20/19 at 8:35 pm to
I suppose you might want to start asking friends, family, work colleagues for recommendations to find a good HVAC technician that’s good at diagnostics - a highly experienced senior technician.

I know there at least one former experienced HVAC tech, “keakar” that posts here and hopefully he can enter this thread and provide you some additional suggestions.

You could download free version decibel app like Decibel X on your smartphone to get a decibel reading on how loud this noise is and share that with us. For example the decibel (dB) reading at my return plenum when the HVAC is operating is about 70-75 dB and my unit is fairly loud. In fact a HVAC sales person who I was getting estimates from for a new system last year first comment to me when he entered the house was if my HVAC was always this loud. A quite room has a dB reading in the mid 30s, and sitting in front of my TV at “normal” volume is 45-50 db

My last suggestion is you can consider entering the HVAC-Talk AOC residential forum LINK and pose your question/problem and you’ll get responses from experienced HVAC techs. You’ll need to provide as much detailed information on your house, your HVAC unit, etc you can provide to help them, and they don’t provide DYI advice and they are going to suggest you get a good tech to your house to diagnose it, but they can often steer you in right direction.

And my final advice, if the filter in your attic air handler is a 5 inch thick filter change it twice a year - that’s to protect the HVAC and extend the life of the equipment. If it’s a 1 inch filter, change it more often. Filters are cheaper than HVAC repairs.
Posted by tilco
Spanish Fort, AL
Member since Nov 2013
14025 posts
Posted on 12/21/19 at 10:20 am to
Filter at air handler is a 1 inch. It looked spotless after a year.

I checked the decibel level and it was about 58

The problem for me isn’t as much how loud it is tho. It is a deep bassy sound that messes with your ear drums. I reckon I’m gonna check with the builder and if they won’t look into it I’ll get an hvac technician out here.
Posted by CrawDude
Baton Rouge
Member since Apr 2019
5613 posts
Posted on 12/21/19 at 11:43 am to
quote:

reckon I’m gonna check with the builder and if they won’t look into it I’ll get an hvac technician out here.

Good plan - probably something simple that someone with experience can quickly identify. You must have a tight, clean house to have clean filter after a year of operation. If you get the issue resolved get back and update your post with what the problem was and solution. Would be curious to know.
Posted by tilco
Spanish Fort, AL
Member since Nov 2013
14025 posts
Posted on 12/27/19 at 11:52 am to
Update:

Tech come out today. He found the first page of the instruction manual stuck to the blower

He also adjusted a few things to help with noise and checked the bearings on the blower. He said all else looked good. It’s still a little noisy but the pulsing sound isn’t there anymore. He said if it ever came back they would swap out the blower.
This post was edited on 12/27/19 at 11:53 am
Posted by CrawDude
Baton Rouge
Member since Apr 2019
5613 posts
Posted on 12/27/19 at 12:20 pm to
Amazing, but money well spent. A main criteria for my HVAC when I replace the old one will be a quieter unit. My HVAC guy is coming out for winter service check in the next couple weeks - I’m going to have him check my air handler blower speed settings.
This post was edited on 12/27/19 at 7:47 pm
Posted by Hamma1122
Member since Sep 2016
21180 posts
Posted on 12/28/19 at 4:41 am to
Add a duct board collar
Posted by tbrud
Thibodaux
Member since Sep 2004
153 posts
Posted on 12/28/19 at 9:27 pm to
This happened to me, it was the insulation that surrounds the blower fan cam loose and was rubbing on blower. Did you notice and small bits of foil or insulation on floor under vents? That was our issue.
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