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Message
re: Issue with Corsair fans not being detected by HUB in iCUE - Fans work, but no RGB effects
Posted on 3/12/24 at 5:14 pm to Tom288
Posted on 3/12/24 at 5:14 pm to Tom288
quote:
. Should it be the same, since I have a commander core and not the xt?
Not sure. For some reason, I thought you had the XT. There should be videos on the Core as well.
quote:
When you say USB hub, is that a separate component or do you mean a hub on the actual motherboard?
So, the usb header is on the motherboard. Its pins like this:
Notice the bottom right pin is missing. It should be labeled USB1_1 or something.
A cable that has one end like this will plug there:
A hub will look something like this:
This is NZXT brand, but others will be similar. There is a sata power connection at the top. The purple slot goes to the header on the motherboard. The other slots on the hub would connect to something like the iCUE hub and Commander. This is where the software gets the sensor data from the components to show on the software.
This is a more typical hub:
quote:
There was a cable coming from the bottom that looked like it had between 6-8 pin slots on it that wasn't plugged into anything, wasn't sure what that was.
I would imagine that this is why it won't show. I think it connects to the commander core.
See this video. I've timestamped where he discusses the cables.
Youtube
ETA: If you keep going, he shows how everything connects to the core. Honestly, this is probably where you need to check.
ETA2: So, the H170I ELITE LCD XT comes with a USB2.0 splitter cable. This guy connects the LCD and the Core to it.
This is a splitter cable:
This post was edited on 3/12/24 at 5:32 pm
1
Posted on 3/12/24 at 6:05 pm to SaintEB
Thanks man, I really appreciate your help with all of this. Corsair support finally emailed me back, so I'll see what they have to say as well.
Are the USB headers typically at the bottom of the Motherboard?
I'll take a look in my PC again and see what I can see, probably tomorrow. Don't have the energy to mess with it tonight.
I'll look for a splitter cable and see if I can trace that one cable that's not plugged into anything to find out where it goes. There are just so many damn cables, it's confusing.
That NZXT hub is what I actually bought. I wonder if hooking the commander core & LCD, if I can figure out where they're currently plugged in, into that might be worth a shot? Could tell me if a header is bad, right? Although, if I had a bad header or if the commander core wasn't fully set up I'd imagine the AIO fans wouldn't be lit/running at all and/or the LCD wouldn't be displaying the temp, no?
I'll give that vid a watch and see if there are others showing how to install/set up a commander core, then go back into the PC and see if I can determine anything. I'll take some pics if anything stands out or doesn't seem right to me.
Once again, I appreciate the help.
Are the USB headers typically at the bottom of the Motherboard?
I'll take a look in my PC again and see what I can see, probably tomorrow. Don't have the energy to mess with it tonight.
I'll look for a splitter cable and see if I can trace that one cable that's not plugged into anything to find out where it goes. There are just so many damn cables, it's confusing.
That NZXT hub is what I actually bought. I wonder if hooking the commander core & LCD, if I can figure out where they're currently plugged in, into that might be worth a shot? Could tell me if a header is bad, right? Although, if I had a bad header or if the commander core wasn't fully set up I'd imagine the AIO fans wouldn't be lit/running at all and/or the LCD wouldn't be displaying the temp, no?
I'll give that vid a watch and see if there are others showing how to install/set up a commander core, then go back into the PC and see if I can determine anything. I'll take some pics if anything stands out or doesn't seem right to me.
Once again, I appreciate the help.
Posted on 3/12/24 at 7:14 pm to Tom288
No problem. I want to come back and see a post of you saying you fixed it. So, I'll keep putting stuff I find and see if it fixes it for you.
Yes. This should be your board.
Look on the bottom middle right. You can faintly see USB inside the pins. They are labeled USB1 and USB2. Those are your USB2.0 headers. The cables should feed through some holes in your case backboard plate down near there and plug in. You can probably trace them from there, up.
My guess is they used a splitter to connect those two, like in the video and a splitter for the iCUE hubs. Unless there is a pin bent/broken, I doubt the header is bad. The AIO fans are running because the fans are plugged into the comm core and the comm core is powered.
quote:
Are the USB headers typically at the bottom of the Motherboard?
Yes. This should be your board.
Look on the bottom middle right. You can faintly see USB inside the pins. They are labeled USB1 and USB2. Those are your USB2.0 headers. The cables should feed through some holes in your case backboard plate down near there and plug in. You can probably trace them from there, up.
quote:
That NZXT hub is what I actually bought. I wonder if hooking the commander core & LCD, if I can figure out where they're currently plugged in, into that might be worth a shot? Could tell me if a header is bad, right? Although, if I had a bad header or if the commander core wasn't fully set up I'd imagine the AIO fans wouldn't be lit/running at all and/or the LCD wouldn't be displaying the temp, no?
My guess is they used a splitter to connect those two, like in the video and a splitter for the iCUE hubs. Unless there is a pin bent/broken, I doubt the header is bad. The AIO fans are running because the fans are plugged into the comm core and the comm core is powered.
Posted on 3/13/24 at 12:28 pm to Tom288
ICUE Sucks. Simple as that. Terrible and it has been terrible for a long time.
Posted on 3/13/24 at 1:23 pm to TigerMyth36
quote:
ICUE Sucks. Simple as that. Terrible and it has been terrible for a long time.
I was using icue on my last PC and it normally worked but there were weird hiccups fairly frequently… switched to Lian li and its system and it’s worked pretty flawlessly.
Posted on 3/13/24 at 2:07 pm to TigerMyth36
quote:
ICUE Sucks. Simple as that. Terrible and it has been terrible for a long time.
Unfortunately, I didn't know that. The last time I had a PC built was probably 7 or more years back and I used Corsair and never had an issue. I'm going to try to troubleshoot this before swapping out my entire cooling system.
Posted on 3/14/24 at 8:04 am to Tom288
I like corsair products. I had a Corsair One and now have one of their prebuilt top of the line gaming PCs but that ICUE seems to be a mess. Even on the older systems I built, I had a corsair water cooler with ICUE. Maybe for the folks who take the time to learn how to actually use ICUE, it works better.
I just know on my new system, it doesn't detect my 4090 correctly and they have been aware of the problem for a long time and haven't fixed it.
For the most part it does what it is supposed to do. I'm just not a fan and don't think it is very user friendly.
I just know on my new system, it doesn't detect my 4090 correctly and they have been aware of the problem for a long time and haven't fixed it.
For the most part it does what it is supposed to do. I'm just not a fan and don't think it is very user friendly.
Posted on 3/14/24 at 8:27 am to TigerMyth36
Yeah, after delving into this whole thing the consensus seems to be that iCUE is a mess. Causes detection issues, Red Triangles, flat out doesn't work, the list goes on. I really like the Corsair hardware, but their software seems to be screwing everything up.
Gonna try to find time today to unbutton my PC and see if I can identify what & where the Link Hubs & Commander Core are connected, and how. I have an ongoing Corsair support ticket and they're wanting me to "reseat" the cables for the AIO & Commander Core, so I've gotta figure it out one way or another.
Gonna try to find time today to unbutton my PC and see if I can identify what & where the Link Hubs & Commander Core are connected, and how. I have an ongoing Corsair support ticket and they're wanting me to "reseat" the cables for the AIO & Commander Core, so I've gotta figure it out one way or another.
Posted on 3/20/24 at 9:54 am to Tom288
Any updates on your problem, Tom?
Posted on 3/20/24 at 11:16 am to SaintEB
quote:
Any updates on your problem, Tom?
Still have ongoing tickets with Cyberpower & Corsair. Just haven't had the time to open up my PC and check connections yet. My side fans have been working, for the most part. Issue is still the AIO cooler not being detected. Just need to find some time to open up the PC and take a look at what's connected & how.
It's a pain in the arse though, the damn thing is like 60lbs.
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