re: Are MMOs dying?

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or fans of Enya.

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The first game was incredibly boring, repetative and downright clunky..

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and the 2nd one will more than likely have a HUGE "pay to get this" system..?

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What makes people actually think this game is going to be the savior for all?

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What exactly was the reason for soe destroying galaxies?

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Obviously the NGE has stirred up a lot of strong feelings among the SWG playerbase. There is no denying these changes have upset some of our players. While I can certainly understand and respect these feelings, I assure you we approached them with a longer term strategy in mind and with the best of intentions. That strategy is to lay the foundation for a longer term vision of the game that will keep people playing for the long haul. Yes, many of our long time players are upset... and we do understand why. We're not sitting in our offices thinking of ways to upset our paying customers.. we're trying to bring Star Wars Galaxies to a broader audience to make sure that it's viable for the long haul.

Why?

Many of you ask "Why did you have to make such a sweeping change rather than just fixing the things that were wrong?" - well, to put it bluntly - everyone had different ideas of what we needed to fix. Trying to balance 34 professions, and add compelling content to make everyone happy proved to be a very large challenge. Many design decisions made early on in the game's creation were boxing the team in to the point that we were never going to be able to really make this game rise to the level it needs to as both a great experience AND as a business. We have consistently kept the SWG team as one of the largest teams within SOE (around 70 people). Even with a team that size getting new content done along with maintaining the live game, along with developing new systems for SWG just proved to be tougher than it should have been. We've got a lot of experience doing MMO's, and SWG has always proven to be the game that was the toughest for us to make changes to. So, along with our partners at LucasArts we did a very lengthy look at just what the fundamental issues with SWG were. We spoke to many of you, read the forums and conducted numerous focus group tests with both existing players, people who have played MMO's before (but not SWG) and people that haven't ever tried MMO's before.

The consistent feedback we recieved through this research showed us where the problems were. Here are the top 3 issues:

1) Difficult to get into - too complicated. People didn't understand what all the professions were, and the interface was just plain hard.
2) Combat wasn't exciting enough
3) Game wasn't "Star Warsy" enough. The professions issue also showed itself here.

In order to make the changes neccessary we examined just what we would have to change, and quickly came to the realization that reducing the number of professions was the single most important thing we had to do. Many of the professions overlapped and when we looked at what would make a really fun Star Wars style game, we came up with the profession list that's in the game now. Equally important to making SWG a viable game in the long term was addressing the fact that combat just wasn't fun enough. I recognize that some of you will disagree here - and I hope you can recognize this is a very subjective thing.. but the research we did was extremely clear on this point - the old combat system wasn't up to snuff. We tried different things and landed on the "fast action" style of combat that's in the game now.

We couldn't make changes of this magnitude without changing some things that people loved - creature handlers for example are among the most upset. This was an example of something that was near and dear to people (including myself btw). It's one of the coolest parts of the game. It's one that's only gone in the short term - we'll be bringing it back in a different form in the near future once we work through the consequences of how we can make this core system work within the new framework. It won't be a profession in and of itself, but something people can do as part of the existing professions.

One last thing I'd like to discuss in this explanation is the business end of things. Many of you question the logic of the decision to do this NGE.. stating that many of the existing players will quit because we're changing the game so much. From our standpoint we have to look at the game for the long haul. EverQuest is will be 7 years old on March 16th. We HAVE to think that long-term. With the game the way it was we knew we would never be able to attract enough people to really keep SWG viable as a business. It certainly would have kept some portion of our existing playerbase for a good long time, and we would have put out new expansions and new content as well as fixing bugs.. but it wouldn't have appealed to the really large Star Wars fanbase out there.. and frankly over time the existing userbase would have churned out as happens in any game like this. We just didn't have the game we needed to have if we're going to really grow this userbase. It might surprise you to know that after the first combat upgrade, we actually added new subs. We took a step in the right direction, but it just wasn't enough. So what we're doing here is obviously risky.. we're betting that we can make this game a whole lot more fun to our existing userbase AND make it appealing enough so that we can grow that userbase in a major way. Right now I think it's fair to say we have work to do on both ends. I hope you understand that we absolutely value each and every player. You pay the bills around here, and that's not something we are forgetting. None of us like seeing people cancel..If you think this change is about "acceptable losses for a bigger goal", that's simply not the case.. nor is it how we view things. We have a clear plan to make this game a whole lot more fun, for everyone.. and that's the gamble we're making.. that we can pull this off and get you, our players to help us make this the Star Wars game we all want.

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I read it all, I think the original galaxies was viable long term but I assume the subscriptions weren't there. At what point did wow appear on the horizon? I always thought soe wanted to mimic wow and grab subscriptions that way. But what do I know, I dont remember much from those days.

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"So you can see there's a lot to wrestle with as we begin laying the foundation for EverQuest 'Next.' As I write this, we have concept artists and game designers working hard in our studio-taking the lessons of the past, the best parts of the present and the most promising ideas for the future-to bring the world of Norrath to a new generation of players, as well as the dedicated legions of fans who made the EverQuest franchise timeless. I hope we'll see you there."

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