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re: Meal Coming Right On Top Of The Appetizer & Salad ...

Posted on 5/13/09 at 12:08 pm to
Posted by TigahRag
Sorting Out OT BS Since 2005
Member since May 2005
132775 posts
Posted on 5/13/09 at 12:08 pm to
everything was right at $80 .. tipped $12 (15%) because the service was horrible ..
Posted by Grrrl
Member since Sep 2007
52511 posts
Posted on 5/13/09 at 12:12 pm to
quote:

"management" not "a manager" huge difference, and work ethic is direct reflection of management, countless times i have seen the worst work ethic get turned around by an injection of strong management and structure, it breeds strong work ethic in employees, time and time again


If problems with your appetizers and salads and entrees coming out at the same time are a problem every time you're at a particular place, yes, management is going to be a big factor. If its an occasional, or one time issue, its a server error. Has Rag has this problem at the same place over and over, or has it been at multiple different places..


I get what you're saying and I'm not trying to argue with you, but I just don't think you get my point. I know what kind of stuff I see from both management and waitstaff. I've had new GMs come in, new managers, etc. They've made us go to early morning meetings where they give us menu tests, talk about points of service that are lacking, but you have college kids who could care less and just wanna make a buck. Finding good workers and keeping them isn't as easy as you'd think.
Posted by JDCLSU
Austin, MASS
Member since Jul 2008
75 posts
Posted on 5/13/09 at 12:24 pm to
quote:

Finding good workers and keeping them isn't as easy as you'd think.


+1
Posted by tavolatim
denham springs
Member since Dec 2007
5114 posts
Posted on 5/13/09 at 4:33 pm to
quote:

Waiters at these chain places seem to think this game is all about speed. The faster I get you out, the more money I get to make.


This is so true....but the problem starts at the top...they all believe the name of the game is to turn those tables over as fast as possible...And hey...I'm not saying their wrong...That might be the way to make the most profit....I'm not sure Baton Rouge is ready to pay the price tag for dinner at Stella's.
Posted by kriskris
Shreveport
Member since Oct 2007
563 posts
Posted on 5/13/09 at 8:17 pm to
I agree with you on this. People can blame us in management all day long, but there is a VERY limited pool of good servers these days. Ten years ago, there weren't even half of the restaurants that there are today and the industry wasn't stretched so thin.

Great servers are hard to find. Most great servers stay where they are because they get great schedules, great sections and have plenty of regulars that tip them well.

All I can say is not every lump of coal can be turned into a diamond.

Posted by lsutiger575
Baton Rouge
Member since Oct 2006
4940 posts
Posted on 5/13/09 at 8:29 pm to
when i was at ruffinos and jubans we would get the app order, send it immediately and not send entree order till the apps hit the table. the salad was made so fast you could get it out anytime
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