Galatoire's BR...WTF

First...is saturday before easter a typically slow night? the restaurant was empty.
Second...party of 6. waiter apologized at first, saying he was new and very nervous. we told him no problem, just relax. apparently he took that literally.
took 15-20 mins to get our first drinks. we were thirsty, and empty drinks were not noticed.
Waiter took our orders for appetizers, told us there was no crabmeat (completely out of the waiter or restaurant's control). The apps came out in the expected amount of time. these were all executed pretty well, except the escargot, which my sister had. They were very bland, did not taste any garlic. i had the oysters en brochette, and they were excellent. this was the peak of the evening.
I ordered the ribeye medium rare. My brother ordered the ribeye medium rare. He said his was pretty well cooked, maybe a little rare for his taste, but ok. Mine was Pittsburg, or black and blue, style. It was not enjoyable.
My mother ordered the fish almandine and said the almonds didn't taste like they had been cooked at all. she was very disappointed.
We brought our own cake from Ambrosia for dessert, and that was delicious.
I didn't blame the rookie server. He was obviously in over his head. My problem was that there was no one backing him up. He did not have anyone helping him out, watching his back, or trying to mentor him in any way. No manager ever came to ask us how we were doing, how our meal was (the restaurant was empty, only one more table occupied). I don't think I saw one employee that looked over the age of 25 the whole time we were in there.
I wasn't paying the bill, so i didn't raise a stink with management, if they were even there. but that was the worst restaurant experience i have had in a long time.