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Mystery solved: This is why the McDonald's ice cream machine never works
Posted on 4/22/21 at 10:51 am
Posted on 4/22/21 at 10:51 am
Wired.com: They Hacked McDonald’s Ice Cream Machines—and Started a Cold War
Can you imagine an actual McDonald's employee actually doing any of this maintenance?
Can you imagine an actual McDonald's employee actually doing any of this maintenance?
quote:
But after years of studying this complex machine and its many ways of failing, O’Sullivan remains most outraged at this notion: That the food-equipment giant Taylor sells the McFlurry-squirting devices to McDonald’s restaurant owners for about $18,000 each, and yet it keeps the machines’ inner workings secret from them. What's more, Taylor maintains a network of approved distributors that charge franchisees thousands of dollars a year for pricey maintenance contracts, with technicians on call to come and tap that secret passcode into the devices sitting on their counters.
quote:
But in keeping with McD Truth’s Italian sports car analogy, these machines are also temperamental, fragile, and ridiculously overengineered. “They work great as long as everything is 100 percent perfect,” McD Truth writes. “If something isn’t 100 percent, it will cause the machine to fail.” (McDonald’s agreement with franchisees also allows them to use an actual Italian machine, sold by Bologna-based Carpigiani, that McD Truth describes as much better designed. But given that its replacement parts can take a week to arrive from Italy, far fewer restaurants buy it.)
Every two weeks, all of Taylor's precisely engineered components have to be disassembled and sanitized. Some pieces have to be carefully lubricated. The machine’s parts include no fewer than two dozen rubber and plastic O-rings of different sizes. Leave a single one out, and the pump can fail or liquid ingredients can leak out of the machine. One McDonald’s franchisee’s tech manager told me he’s reassembled Taylor’s ice cream machines more than a hundred times, and had them work on the first try at most 10 of those times. “They’re very, very, very finicky,” he says.
Posted on 4/22/21 at 10:53 am to Bjorn Cyborg
You'd think one of the technicians could re-engineer it and make bank. If the ice cream machine isn't working, McD's is losing money
Posted on 4/22/21 at 10:53 am to Bjorn Cyborg
Nah man.
If they use them, they have to clean them. They are very tedious to clean.
I had inside sauces from college.
If they use them, they have to clean them. They are very tedious to clean.
I had inside sauces from college.
Posted on 4/22/21 at 10:54 am to Bjorn Cyborg
What the frick is so special about a McFlurry?
Why don’t they just put ice cream in a blender and be done with it?
Why don’t they just put ice cream in a blender and be done with it?
Posted on 4/22/21 at 10:55 am to Bjorn Cyborg
Make it like a mower deck and have a spot where you can hook up a garden hose and blast it clean
Posted on 4/22/21 at 10:56 am to Bjorn Cyborg
I must be the only one in the world who doesn't care for McDonald's ice cream.
Posted on 4/22/21 at 10:58 am to Bjorn Cyborg
I really wonder what original McDonald's tasted and looked like compared to today.
Posted on 4/22/21 at 11:17 am to Bjorn Cyborg
That is on McD. Find a replacement. Design your own. Plenty of options.
Posted on 4/22/21 at 11:39 am to Bjorn Cyborg
Our ice cream machine on the submarine worked all the time
We didn't need a special technician
We didn't need a special technician
Posted on 4/22/21 at 12:04 pm to Bjorn Cyborg
Why does McDonald's continue to stay with a machine that is so finicky and temperamental? It's been over 30 years since I worked there, but Burger King used Taylor machines for their shakes, and daily cleaning/maintenance was not that complicated.
As others have already stated, making ice cream and shakes ain't that hard. What McDonald's executive is being bribed to keep these Rube Goldberg devices?
As others have already stated, making ice cream and shakes ain't that hard. What McDonald's executive is being bribed to keep these Rube Goldberg devices?
Posted on 4/22/21 at 12:44 pm to Bjorn Cyborg
If you have ever had to wait to clock off after closing because some jackass forgot to start taking down the shake machine earlier, you know why it is broken a lot at night.
Posted on 4/22/21 at 12:49 pm to Bjorn Cyborg
I have lived in another country that has McDonalds. Maybe it’s not the same machine, but I never been to a McDonald’s in that country where the machine wasn’t working.
So, I’m calling this BS.
So, I’m calling this BS.
Posted on 4/22/21 at 1:00 pm to Bjorn Cyborg
quote:
McDonald’s agreement with franchisees also allows them to use an actual Italian machine, sold by Bologna-based Carpigiani, that McD Truth describes as much better designed. But given that its replacement parts can take a week to arrive from Italy, far fewer restaurants buy it.
Italy doesn't have Fed Ex or UPS?
Posted on 4/28/21 at 12:44 pm to Bjorn Cyborg
People are getting too bent out of shape over a damned ice cream machine.
What was especially pathetic was the part where a womans says it's making her baby cry.
I guess McDonalds is the ONLY place that sells ice cream?
What was especially pathetic was the part where a womans says it's making her baby cry.
I guess McDonalds is the ONLY place that sells ice cream?
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