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Started By
Message
re: Delta Medallions- 2019 Travel
Posted on 1/17/20 at 10:56 am to CaptainJ47
Posted on 1/17/20 at 10:56 am to CaptainJ47
This was the first year in 5 years that I didn't make Diamond on DL.
I flew British Airways exclusively last year because it saved 4 to 8 hours of travel time for me because of direct flights in/out of Austin. I did make Gold on BA.
I'm back to DL this year though because I miss the better customer service, both on the plane and on the phone.
I flew British Airways exclusively last year because it saved 4 to 8 hours of travel time for me because of direct flights in/out of Austin. I did make Gold on BA.
I'm back to DL this year though because I miss the better customer service, both on the plane and on the phone.
1
Posted on 1/17/20 at 11:14 am to Floating Change Up
The difference was so stark that you're giving up direct flights for better customer service?
I'm not a big fan of BA but that seems like a huge consideration. That said I'm only a frequent recreational/occasional business traveler rather than an every week business traveler (plus I'm Atlanta based), so perhaps connections aren't as dreaded from your perspective.
I'm not a big fan of BA but that seems like a huge consideration. That said I'm only a frequent recreational/occasional business traveler rather than an every week business traveler (plus I'm Atlanta based), so perhaps connections aren't as dreaded from your perspective.
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