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Entergy Question: What is a prompt payment deposit refund?
Posted on 8/1/19 at 7:26 am
Posted on 8/1/19 at 7:26 am
Had a -$36 energy bill this month and of course assumed this was some mistake. I signed up for my utilities with them exactly 24 months ago. I have a $150 credit on my bill for a prompt payment deposit refund. Does entergy only hold your deposit for 2 years?
ETA: This is Entergy New Orleans
ETA2: They even gave me back interest on the deposit it looks like. Bizarre. My electricity still works so I don't think they mistakenly canceled my account.
ETA3: Looked more closely at some of the fine print. It says "Do not pay this bill, thank you for the prompt way you pay your bill every month". My god, what kind of customer service promotion is this from a Louisiana utility company? Where am I, Texas?
ETA: This is Entergy New Orleans
ETA2: They even gave me back interest on the deposit it looks like. Bizarre. My electricity still works so I don't think they mistakenly canceled my account.
ETA3: Looked more closely at some of the fine print. It says "Do not pay this bill, thank you for the prompt way you pay your bill every month". My god, what kind of customer service promotion is this from a Louisiana utility company? Where am I, Texas?
This post was edited on 8/1/19 at 7:33 am
5
Posted on 8/1/19 at 7:27 am to jlovel7
Sure looks that way doesn't it?
Posted on 8/1/19 at 7:30 am to jlovel7
Kinda funny...80 year old Mom just moved back to La. and set up with Entergy, no deposit required.
Think about that for a second...young people starting fresh in adult life require deposit, old folks that can drop dead on a bill any second, no deposit required.
Think about that for a second...young people starting fresh in adult life require deposit, old folks that can drop dead on a bill any second, no deposit required.
Posted on 8/1/19 at 7:36 am to jlovel7
When you pay your bills on time after 2 years they refund your deposit and you get to not pay your bill til the amount owed gets positive again. Happened to me a couple of months ago and I was pleasantly shocked!
Posted on 8/1/19 at 7:39 am to jlovel7
Lots of bad credit going on in this thread. I was told by Entergy that I didn’t need to put down a deposit since my credit was over a certain number.
Posted on 8/1/19 at 8:13 am to Sidicous
quote:
Think about that for a second...young people starting fresh in adult life require deposit, old folks that can drop dead on a bill any second, no deposit required.
It’s called having good credit
Posted on 8/1/19 at 8:19 am to TDsngumbo
quote:
Lots of bad credit going on in this thread. I was told by Entergy that I didn’t need to put down a deposit since my credit was over a certain number.
I probably had very minimal credit when I signed up 2 years ago. I had just opened all of my cards, car loan, and hadn't started to pay off my student loans.
Posted on 8/1/19 at 8:20 am to jlovel7
subtle, I can afford to pay my utility bill, thanks, rub it in, a-hole
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