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re: Laptop won’t connect to internet.

Posted on 9/6/18 at 9:24 pm to
Posted by pwejr88
Red Stick
Member since Apr 2007
36206 posts
Posted on 9/6/18 at 9:24 pm to
Thanks all. Will try each one until I get a solution.

Posted by Bard
Definitely NOT an admin
Member since Oct 2008
51827 posts
Posted on 9/6/18 at 10:19 pm to
Start -> Run -> type:

cmd

Then hit the Enter button on your keyboard or click the OK button on the Run window.

Type:

ping www.yahoo.com

Do you see something like this:

Pinging atsv2-fp-shed.wg1.b.yahoo.com [72.30.35.10] with 32 bytes of data:
Reply from 72.30.35.10: bytes=32 time=54ms TTL=251
Reply from 72.30.35.10: bytes=32 time=57ms TTL=251
Reply from 72.30.35.10: bytes=32 time=52ms TTL=251
Reply from 72.30.35.10: bytes=32 time=52ms TTL=251

If you get no replies (and especially if it does not resolve the yahoo address to an IP) then try plugging the laptop directly into your router and try running the ping command again.

Let us know the results.
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