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Am I the First Person to Ever Fail at Renewing Sirius XM Subscription at the Cheap Rate?

Posted on 8/22/18 at 2:50 pm
Posted by shel311
McKinney, Texas
Member since Aug 2004
111719 posts
Posted on 8/22/18 at 2:50 pm
Or is this something new?

It's always been super easy on the chat to get re-upped at the 6 months/$30 rate or whatever it is.

I just did the customer support chat, and was shut down.

She said there was no offers available for me, so it was going to the standard rate. I said no thanks, i'll cancel if I can't get my same cheap rate I've always had. She simply said she can't do that, i said cancel, she called my bluff and said ok.

I'm such a failure.
Posted by lsuwontonwrap
Member since Aug 2012
34147 posts
Posted on 8/22/18 at 2:50 pm to


Posted by Y.A. Tittle
Member since Sep 2003
104106 posts
Posted on 8/22/18 at 2:51 pm to
I got to where that shite became so fricking tedious, I gave in and put it on automatic renewal.
Posted by 777Tiger
Member since Mar 2011
74788 posts
Posted on 8/22/18 at 2:52 pm to
Possibly, you just tell them to give you a better rate or seen a, never failed yet
Posted by BoogaBear
Member since Jul 2013
5956 posts
Posted on 8/22/18 at 2:52 pm to
Happened to me too. I told them I couldn't do it, they offered 50% of the 6 month deal for 2 vehicles.
Posted by eScott
Member since Oct 2008
11376 posts
Posted on 8/22/18 at 2:53 pm to
Did they cut it off? Maybe they're going the AOL route and just charging you anyway when you cancel.
Posted by jennyjones
New Orleans Saints Fan
Member since Apr 2006
9497 posts
Posted on 8/22/18 at 2:54 pm to
Just call back and talk to the next rep .

Seriously. I’ve been shot down the same way. Hung up and the next rep offered the low rate no problem
Posted by Alleman
St. George
Member since Apr 2013
741 posts
Posted on 8/22/18 at 2:55 pm to
Stock price is currently up 0.50%, the market agrees with Sirius' decision to say no deal.
Posted by celltech1981
Member since Jul 2014
8139 posts
Posted on 8/22/18 at 2:55 pm to
they will mail you something soon. this has happened to me.
Posted by RollDatRoll
Who Dat. Roll Tide.
Member since Dec 2010
12245 posts
Posted on 8/22/18 at 2:55 pm to


They've always caved and offered the $5/month rate to me.
Posted by TheWalrus
Member since Dec 2012
42106 posts
Posted on 8/22/18 at 2:57 pm to
They are the absolute worst company on the planet. They must have spent more money marketing to me than they would if I paid for a year. Spoofed spam calls should be punishable by death.
This post was edited on 8/22/18 at 2:57 pm
Posted by crazy4lsu
Member since May 2005
37024 posts
Posted on 8/22/18 at 2:57 pm to
I really hate Sirius.
Posted by beaverfever
Little Rock
Member since Jan 2008
33129 posts
Posted on 8/22/18 at 2:58 pm to
Now I kind of want to call just to see what kind offer I can get.
Posted by Wildcat In Germany
Metro Atlanta
Member since May 2017
3094 posts
Posted on 8/22/18 at 3:10 pm to
I'd rather stay music from Amazon prime or something anyway.
Posted by TH03
Mogadishu
Member since Dec 2008
171513 posts
Posted on 8/22/18 at 3:12 pm to
I didn’t figure you for a beta, shel. You should’ve thrown your authority around to that bitch.
Posted by Boudreaux35
BR
Member since Sep 2007
22006 posts
Posted on 8/22/18 at 3:13 pm to
Posted by HeyHeyHogsAllTheWay
Member since Feb 2017
12458 posts
Posted on 8/22/18 at 3:13 pm to
shite son, I ain't paying for XM radio. When that free introductory subscription expires, I buy a new vehicle.
Posted by Golfer
Member since Nov 2005
75052 posts
Posted on 8/22/18 at 3:25 pm to
quote:

She simply said she can't do that, i said cancel, she called my bluff and said ok.


You'll probably get an email in 4-6 weeks saying "come back and try us out again for $30 for 6 months!"
Posted by SUB
Silver Tier TD Premium
Member since Jan 2009
21788 posts
Posted on 8/22/18 at 3:37 pm to
I just recently renewed at the cheap rate and had no problems, but I called.
Posted by member12
Bob's Country Bunker
Member since May 2008
32248 posts
Posted on 8/22/18 at 3:43 pm to
Sirius XM has some shady billing practices. Not a fan of conducting business with them.

That being said, when I had it, I only renewed at a discount rate. I would not pay anywhere near full price. The problem is that I still don't think it's worth the discounted rate.
This post was edited on 8/22/18 at 3:45 pm
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