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Started By
Message
re: Which Baton Rouge Wal-Mart provides the absolute worst customer experience?
Posted on 7/7/18 at 6:46 pm to Spankum
Posted on 7/7/18 at 6:46 pm to Spankum
quote:
I'll make it up to you next time you are in by letting you return some crap that you didn't even buy here....oh, wait.
The customer service representative who "helped" me today told me I could not return the 3 items (deodorant) because I didn't have a receipt (normally, I always have my receipt, but I had these items in my car and decided to make a "quick" return).
I asked her to turn around and read her company's policy that is displayed on the wall. She then had to get her manager's approval. I asked her to contact her manager and she said, "she right der, go get her." I said, "you want me to go and get her, you can't call her over?"
When I approached the manager and explained my situation she said, I can give you a gift card for your return. I said that is perfectly acceptable and as a matter of fact, that is what I requested initially with your customer service representative. Next thing I know, the manager yell, "Quintisha, give him a credit on a gift card."
This post was edited on 7/7/18 at 6:46 pm
Posted on 7/7/18 at 6:50 pm to Will Cover
quote:
told me I could not return the 3 items (deodorant)
Why would you return deodorant?
ETA
The money back for that isn’t worth dealing with WalMart customer service to me
This post was edited on 7/7/18 at 6:51 pm
Posted on 7/7/18 at 6:51 pm to Will Cover
quote:
return the 3 items (deodorant)
You must have stank armpits
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