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Message
AA Updating My Itinerary/Changing my flights
Posted on 6/14/17 at 10:25 am
Posted on 6/14/17 at 10:25 am
The fiancée and I are going to the Saints game in London in October.
Our original flights were:
MSY 4:10p -> CLT 7:12p
CLT 10:05p -> LHR 11:05a +1
AA just changed their flight schedule and updated us to:
MSY 6:20p -> CLT 9:15p
CLT 10:05p -> LHR 11:05a +1
I purposely booked the earlier flight so I would have ample time to connect (duh). I'm also pissed because they have a MSY-CLT flight that leaves at 4:14p that they didn't put me on.
Do I have any recourse here to make them put me on the earlier flight, or should I be prepared to eat a change fee?
Our original flights were:
MSY 4:10p -> CLT 7:12p
CLT 10:05p -> LHR 11:05a +1
AA just changed their flight schedule and updated us to:
MSY 6:20p -> CLT 9:15p
CLT 10:05p -> LHR 11:05a +1
I purposely booked the earlier flight so I would have ample time to connect (duh). I'm also pissed because they have a MSY-CLT flight that leaves at 4:14p that they didn't put me on.
Do I have any recourse here to make them put me on the earlier flight, or should I be prepared to eat a change fee?
Posted on 6/14/17 at 10:43 am to chillygentilly
Frontier just screwed me over by turning a 3 hr non stop flight into an over nighter!
You should ask for an earlier flight, and they should give it to you.
You should ask for an earlier flight, and they should give it to you.
Posted on 6/14/17 at 10:43 am to chillygentilly
I recently had the same thing happen to me with Delta on a flight from NO to Aruba. Since the change in flight was more than a 2 hour difference there was no change fee for changing to another flight which I did. Check AA policies to see if this is the case with them.
Posted on 6/14/17 at 10:53 am to chillygentilly
quote:
I purposely booked the earlier flight so I would have ample time to connect (duh). I'm also pissed because they have a MSY-CLT flight that leaves at 4:14p that they didn't put me on.
Do I have any recourse here to make them put me on the earlier flight, or should I be prepared to eat a change fee?
This problem I can actually help with so pay attention. The reason you were rebooked on the 6:20pm is American's IT system will automatically rebook you on what it thinks is an appropriate connection, in this case that is 50 minutes, even though there may a flight almost at exactly the same time as your original flight. With a schedule change of 2 hours, you are free to rebook or cancel and get a refund.
You can ask about them getting you on the nonstop MSY-LHR with this schedule change (AA6183) as your first request. If they are unable to do that, then you could ask to go through any AA hub that you want. There's connections around 2 hours in Chicago, DFW, or Miami as well as Charlotte. For a decent night's sleep, I'd suggest the nonstop or going through DFW. The flight from CLT is quick so you won't sleep as well as that long flight from DFW. If you just want your 4:14pm flight through Charlotte, request AA 732 for both flights (same flight number MSY- CLT and CLT-LHR). Actually if you wanted to leave in the morning, you can also do that now. This schedule change implies that even though you booked your afternoon flights you can change to any AA flight for free.
ETA: What dates are you flying there? I'll help post the flight numbers on here (it makes it easier for the agents)
This post was edited on 6/14/17 at 11:02 am
Posted on 6/14/17 at 2:39 pm to chillygentilly
Good questions and answers here folks.
Cuse & Golfer doin' work here.
We are all better because of you both.
Thanks!
Cuse & Golfer doin' work here.
We are all better because of you both.
Thanks!
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