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Started By
Message
United CEO doubles down, calls passenger "belligerent", claims United followed rules
Posted on 4/11/17 at 8:29 am
Posted on 4/11/17 at 8:29 am
Link
What's interesting is that Chicago Aviation Security had a slightly different take
quote:
Monday afternoon, Aviation Department spokeswoman Karen Pride said the officer who dragged the passenger off the plane has been placed on leave, pending an investigation.
“The incident on United flight 3411 was not in accordance with our standard operating procedure and the actions of the aviation security officer are obviously not condoned by the Department,” Pride said in an email.
LINK
For the OT's trouble some really hilarious tweets of the day
New United Ad
And someone who likes Southwest made this....
This post was edited on 4/11/17 at 9:34 am
43
Posted on 4/11/17 at 8:30 am to NYNolaguy1
lolz, the lady screaming in the video shows something else.
Posted on 4/11/17 at 8:31 am to NYNolaguy1
Politely asked to deplane. Seems reasonable.
And the bullet points. How can someone be denied boarding after they have boarded?
And the bullet points. How can someone be denied boarding after they have boarded?
This post was edited on 4/11/17 at 8:32 am
Posted on 4/11/17 at 8:31 am to NYNolaguy1
quote:
doubles down
Posted on 4/11/17 at 8:32 am to NYNolaguy1
Why is that the people who always get their arse beat by the police aren't doing what they're asked to do? I'm not defending the officer's actions. Just saying it could have been avoided. Just follow fricking directions from people in authority.
Posted on 4/11/17 at 8:32 am to NYNolaguy1
United is idiotic because there is no way to win this news cycle.
Absolutely nobody agrees with overbooking, and telling someone who paid for a flight ahead of time and planned around it that they're fricked because United wants to make sure they squeeze every cent out of available profit from the flight is dead on arrival.
The guy probably was belligerent, and he's probably a whiny a-hole, but nobody cares, because United is a horseshite airline in an industry everyone already hated.
Absolutely nobody agrees with overbooking, and telling someone who paid for a flight ahead of time and planned around it that they're fricked because United wants to make sure they squeeze every cent out of available profit from the flight is dead on arrival.
The guy probably was belligerent, and he's probably a whiny a-hole, but nobody cares, because United is a horseshite airline in an industry everyone already hated.
This post was edited on 4/11/17 at 8:34 am
Posted on 4/11/17 at 8:33 am to NYNolaguy1
United shouldn't have let the plane board in that situation. The events after that fall on the passenger and security as far as I'm concerned.
Posted on 4/11/17 at 8:34 am to NYNolaguy1
Video > Words
They're fricked.
They're fricked.
Posted on 4/11/17 at 8:35 am to Pettifogger
quote:
Absolutely nobody agrees with overbooking
BS.
We all like our affordable airfare.
Posted on 4/11/17 at 8:36 am to MrLarson
quote:
They're fricked.
Posted on 4/11/17 at 8:36 am to NYNolaguy1
I get that they were following a standard protocol.
However, they should have been able to verify that the man was indeed a doctor and moved on to another random passenger. Granted, yes, he likely could get someone to cover for him one more day at the hospital. However, sometimes if they are very specialized they are needed ASAP.
Regardless asking "volunteers" to stay until 3 pm the following day is pretty unreasonable for most people that would have to take time off from work. $800 may not be worth the inconvenience of losing a vacation day or missing a business opportunity.
If they really want to squeeze employees onto full flights, they need to start with the first flight in the morning and keep going through each flight until they all get a ride. Waiting until the end of the day was bound to create an issue.
However, they should have been able to verify that the man was indeed a doctor and moved on to another random passenger. Granted, yes, he likely could get someone to cover for him one more day at the hospital. However, sometimes if they are very specialized they are needed ASAP.
Regardless asking "volunteers" to stay until 3 pm the following day is pretty unreasonable for most people that would have to take time off from work. $800 may not be worth the inconvenience of losing a vacation day or missing a business opportunity.
If they really want to squeeze employees onto full flights, they need to start with the first flight in the morning and keep going through each flight until they all get a ride. Waiting until the end of the day was bound to create an issue.
Posted on 4/11/17 at 8:37 am to MrLarson
I would be fricking pissed if I was allowed to board a plane with a ticket that had an assigned seat then was asked to get off the plane.
I am not sure what I would do.
I am not sure what I would do.
Posted on 4/11/17 at 8:38 am to NYNolaguy1
quote:
United CEO
Will not like the way this turns out and will publicly say he was misquoted in 5,4,3,2..........
Posted on 4/11/17 at 8:38 am to NYNolaguy1
quote:
To explain why he had been denied boarding
Exxxxxxxcept he already boarded. This is where it just, no matter what the principle, doesn't sit well with people.
Sic em SJWs
Posted on 4/11/17 at 8:39 am to NYNolaguy1
both parties are wrong in the situation, United and other airlines need to quit overbooking so damn much. But I agree with United on this because the passenger took it to the next level. People like this guy are the reason I dislike flying, not the airlines. They feel like they are more important than everyone else.
Posted on 4/11/17 at 8:40 am to Bmath
At this point I am not even sure if the semantics matter.
The CEO is a moron for thinking he can win this in the public sphere. Instead of just letting it die and appeasing the mob by offering some BS promotion, he doubles down and claims United was in the right.
United deserves every cent of the stock haircut that's coming.
The CEO is a moron for thinking he can win this in the public sphere. Instead of just letting it die and appeasing the mob by offering some BS promotion, he doubles down and claims United was in the right.
United deserves every cent of the stock haircut that's coming.
Posted on 4/11/17 at 8:40 am to BloodSweat&Beers
quote:
I am not sure what I would do.
What if you were on that flight? I think I'd have gotten up and walked the frick out.
That is some gestapo shite.
Posted on 4/11/17 at 8:41 am to Pettifogger
quote:
The guy probably was belligerent, and he's probably a whiny a-hole, but nobody cares, because United is a horseshite airline in an industry everyone already hated.
I would be the exact same way. frick you and your credits, I didnt get my arse up to the airport to sleep in a seedy airport trap hotel and get your "max $100 per flight credits"
I took the credits from delta once. Wasn't worth it
This post was edited on 4/11/17 at 8:42 am
Posted on 4/11/17 at 8:41 am to NYNolaguy1
Without arguing whether they are right or wrong, why do they continue to defend their actions? They've already been convicted in the court of public opinion so they need to just STFU and let the next outrage happen instead of keeping their name in the headlines.
Posted on 4/11/17 at 8:42 am to NYNolaguy1
lawsuit or consumer boycott...either way you're getting fricked. if you choose consumer boycott, this isn't the way to go about it.
no need to get DP'd
no need to get DP'd
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