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Started By
Message
Posted on 9/27/16 at 7:11 pm to Deactived
quote:
been a prime member for years and have never experienced this. does this happen often to you? how much do you order from them?
I've been a Prime member since 2008. It used to be money, but over the past year it's really begun to slip. I live in Dallas and NEVER order third party. I ALWAYS buy from Amazon directly. I ONLY pay for Prime b/c of the guaranteed 2 day shipping. I don't care about streaming media.
This month, I've ordered 14 times. Of those 14 orders, 5 arrived within 2 days. 6 arrived in 3 days, 1 took 4 days, and 2 took over a week. I've discovered that the late deliveries were NOT the shippers(UPS, USPS, AMZ) fault, as has been the case in the past, but rather 100% Amazon's fault. The items will show as "preparing for shipment" for days. Even when it's showing as guaranteed by 8pm that night, the item will still show as preparing for shipment at 7:59pm. Amazon even now sends out emails apologizing for delays, but it's happening more and more frequently.
I've called to complain and sometimes they seem sorry, but more often than not these days, they basically just say oh well, too bad, You can return the item when it arrives.
I doubt I'll renew this year as 2 day shipping seems to be mostly miss nowadays. I've been using Google Express and think I may sign up. I can get almost everything I need from them faster than Prime.
I really think Amazon has too many Prime members plus their living off their stellar customer service reputation of 5 yrs ago. Eventually the fanboys will see what's happening.
Posted on 9/27/16 at 7:45 pm to Broke
No problem with Amazon Prime for me . Had it for 2 years never been longer than 2 days for me. Now the USPS thats when you need to start worrying about your shite
Posted on 9/28/16 at 3:16 pm to Broke
Thought this thread was BS until I just went to check out..
Choose your Prime delivery option:
Friday, Sept. 30 $11.99 - One-Day Shipping
Monday, Oct. 3 FREE Two-Day Shipping
Tuesday, Oct. 4 FREE Standard Shipping
Wednesday, Oct. 5 FREE No-Rush Shipping
Get a $1 credit for select digital items. Detail
It says 2 day will be delivered on Monday.. it is Wednesday and item is in stock.
Choose your Prime delivery option:
Friday, Sept. 30 $11.99 - One-Day Shipping
Monday, Oct. 3 FREE Two-Day Shipping
Tuesday, Oct. 4 FREE Standard Shipping
Wednesday, Oct. 5 FREE No-Rush Shipping
Get a $1 credit for select digital items. Detail
It says 2 day will be delivered on Monday.. it is Wednesday and item is in stock.
Posted on 9/28/16 at 3:21 pm to yaherrdme
quote:
Thought this thread was BS until I just went to check out..
You think I just make up random Amazon things to bitch about?
UPDATE: I bitched and they were nice enough to upgrade me to overnight shipping. Which fricking still gets the item here Friday. How they figure that's overnight I'll never know. I ordered it yesterday.
Posted on 9/28/16 at 3:21 pm to yaherrdme
ordered item on Monday. Prime item. Says delivery next Monday. Broke kinda has a point making this thread.
And they think they being slick now.
Here's a copy/paste of my order.
Order Summary
Item(s) Subtotal:
$17.99
Shipping & Handling:
$0.00
Total before tax:
$17.99
Estimated tax to be collected:
$0.00
Grand Total:
$17.99
Do you see a shipping charge? Nope. Item was a prime item not it's not and they decreased the price for the belt and added shipping.
LINK
And they think they being slick now.
Here's a copy/paste of my order.
Order Summary
Item(s) Subtotal:
$17.99
Shipping & Handling:
$0.00
Total before tax:
$17.99
Estimated tax to be collected:
$0.00
Grand Total:
$17.99
Do you see a shipping charge? Nope. Item was a prime item not it's not and they decreased the price for the belt and added shipping.
LINK
This post was edited on 9/28/16 at 3:25 pm
Posted on 9/28/16 at 3:37 pm to Broke
They upgraded me as well.. but this will just be a pain.
I am assuming what they are doing is no longer counting the weekends at all (unless the item is in stock at a warehouse close enough where USPS delivers in 2days)... so anything after a certain time (probably like noon), will be shipped on Thursday .. Friday is 1 day.. skip weekends .. Monday is 2nd day. Pretty slick on their part.
I am assuming what they are doing is no longer counting the weekends at all (unless the item is in stock at a warehouse close enough where USPS delivers in 2days)... so anything after a certain time (probably like noon), will be shipped on Thursday .. Friday is 1 day.. skip weekends .. Monday is 2nd day. Pretty slick on their part.
Posted on 9/28/16 at 3:45 pm to Broke
I ordered 2 things two days ago: one said would be delivered today and it was while the other said it would be delivered thursday but IT WAS DELIVERED TODAY.
Of my last 16 orders, 12 were delivered in 2 days, 3 were delivered in 3 days and 1 was delivered in 1 day. That is an average of 2.125 days.
Before that, I can only remember one prime package get delivered later than 3 days, and that was a phone which eventually took 7 days and it was the shipping company's fault. From that experience I got a $10 credit and 3 months of Prime for free.
Perhaps you frickers are the vocal minority.
Of my last 16 orders, 12 were delivered in 2 days, 3 were delivered in 3 days and 1 was delivered in 1 day. That is an average of 2.125 days.
Before that, I can only remember one prime package get delivered later than 3 days, and that was a phone which eventually took 7 days and it was the shipping company's fault. From that experience I got a $10 credit and 3 months of Prime for free.
Perhaps you frickers are the vocal minority.
Posted on 9/28/16 at 3:52 pm to guedeaux
quote:
Perhaps you frickers are the vocal minority.
The only way to find out is to talk about it. Hence this thread.
Posted on 9/28/16 at 3:59 pm to guedeaux
I have never even complained when things were late. I just noticed it at checkout (probably due to this thread ) , and thought how the hell is Monday 2day.. so I contacted them to see the reason. Didnt really get one though.
Posted on 9/28/16 at 4:15 pm to Broke
It happens to me whenever they hand the package off to the shitty USPS. Call into customer service and complain, they will extend your membership by a month every time.
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