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Started By
Message
re: Southwest cancellation
Posted on 7/22/16 at 4:08 pm to jerryc436
Posted on 7/22/16 at 4:08 pm to jerryc436
quote:
and should SW pay for hotel and eats for my wife and daughter since they will be getting about 48 hours after first scheduled flight.
They should. Within reason.
quote:
What is the process when I call SW about this lousy experience?
Call or email. If you call, wait until they're "back to normal" and either way do so politely and keep it brief but informative. Dates, Original Flight numbers, Names, Confirmation #'s etc.
1
Posted on 7/22/16 at 5:51 pm to Golfer
Thanks Golfer. I will make sure my wife gets home and call next week after things calm down some.
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