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Posted on 4/7/16 at 1:07 pm to Will Cover
We switched to VOIP at our office a few months ago. We went with Vertical. It was cheaper than Cisco. Nice features. You do need a good internet connection. I work from home and have only DSL available to me and at times of the day, people can't hear me because my upload speed is so poor.
Posted on 4/7/16 at 1:08 pm to kywildcatfanone
quote:
people can't hear me because my upload speed is so poor.
What upload speed is recommended (or needed)?
Posted on 4/7/16 at 1:14 pm to kywildcatfanone
quote:
people can't hear me because my upload speed is so poor.
Another reason I went with Talkroute. It's more of a phone management system than a true VOIP in that it is simply forwarding calls from my main number to me and my assistants numbers but as far as the people calling in know it's an office phone system. I don't have to worry about my internet connection at all and can be anywhere and take incoming office calls on my cell or call out from my cell. I set the hours of operation and no one can get through after that hour so it's the convenience of a cell phone and office system. I like it.
ETA: I don't think you would want Talkroute if you have more than 10 or so people working for you. I have 4 people on it now and it works great.
This post was edited on 4/7/16 at 1:15 pm
Posted on 4/7/16 at 1:20 pm to stout
quote:
t's more of a phone management system than a true VOIP in that it is simply forwarding calls from my main number to me and my assistants numbers but as far as the people calling in know it's an office phone system.
So the only true disadvantage is if you're in a poor cell site service area, correct?
Posted on 4/7/16 at 1:20 pm to Will Cover
Correct. That and the cumbersome dialing out I mentioned earlier.
This post was edited on 4/7/16 at 1:22 pm
Posted on 4/7/16 at 1:27 pm to stout
quote:
Correct. That and the cumbersome dialing out I mentioned earlier.
Is that because you want people to know it is you calling (from your phone number) or is it absolutely required? If not required, will it just generate a random (and perhaps different) number every time?
Posted on 4/7/16 at 1:30 pm to Will Cover
No. It's because I am using my cell phone with the service and if I just dial out from my cell phone they will see that number. I don't want some of the contractors I deal with having my cell number and bothering me after hours. To show the "office" number on their caller ID I have to dial it first then it prompts me to enter the number I am calling. They have an app for iPhone that makes it easier but nothing for Android yet.
Posted on 4/7/16 at 1:33 pm to stout
Makes sense, appreciate the information.
Posted on 4/7/16 at 1:39 pm to Will Cover
quote:
What upload speed is recommended (or needed)?
I live out in the country, so I hear people just fine, but at times of the day, my voice breaks up badly, so I use my cell most of the time.
I think at least 3mb upload is a threshold, which isn't too high, but higher than I have available to me where I live.
Posted on 4/7/16 at 1:48 pm to Will Cover
for small businesses (5 extensions or less), something like Ooma office is cheap and effective
For larger businesses I see a lot of Cisco and Polycom IP phones more than anything
For larger businesses I see a lot of Cisco and Polycom IP phones more than anything
This post was edited on 4/7/16 at 1:52 pm
Posted on 4/7/16 at 3:20 pm to TigersSEC2010
So after this thread I spoke with 8x8 and I am going to switch even tough it's 4 times more expensive. Just better for what I need as I grow.
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