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re: So I ordered BWW for lunch & they gave me frozen wings bought from Walmart
Posted on 1/18/16 at 4:18 pm to ForeverLSU02
Posted on 1/18/16 at 4:18 pm to ForeverLSU02
I've never worked at a large chain restaurant, but at a lot of restaurants it's common if they run out of items before they get their order in to send an employee to the grocery store to get a substitute.
Don't be such a bitch.
Don't be such a bitch.
1
Posted on 1/18/16 at 4:21 pm to ForeverLSU02
Should of went to plucker's baw
Posted on 1/18/16 at 4:45 pm to ForeverLSU02
quote:
TJ Ribs also has good wings if you're into the huge whole fricking awesomely flavored wings with the tips still on ,great service, and better beer selection
FIFY... Nice call Lady
Posted on 1/18/16 at 5:35 pm to ForeverLSU02
For sure send the picture to corp and complain. You should get taken care of pretty well especially if your pissed during your conversation.
The Manager never should have told his employees to let people know this because they should not have done it. They are violating a franchise agreement by serving unapproved product in the store.
He could have called the owner, corp, or other area stores to get the correct product. Someone screwed up on ordering or prep and was trying to cover their arse.
He couldn't see the forest through the trees and caused more problems instead of fixing the situation. Him being honest pissed you off worse than you would have been if they were just out, and he wouldn't of hurt the brand.
I oversee 8 restaurants, and if your managers aren't taught correctly things can snowball quickly. I'm sure you won't be the only complaint they get.
The Manager never should have told his employees to let people know this because they should not have done it. They are violating a franchise agreement by serving unapproved product in the store.
He could have called the owner, corp, or other area stores to get the correct product. Someone screwed up on ordering or prep and was trying to cover their arse.
He couldn't see the forest through the trees and caused more problems instead of fixing the situation. Him being honest pissed you off worse than you would have been if they were just out, and he wouldn't of hurt the brand.
I oversee 8 restaurants, and if your managers aren't taught correctly things can snowball quickly. I'm sure you won't be the only complaint they get.
Posted on 1/18/16 at 7:54 pm to ForeverLSU02
Boneless wings anywhere are nasty.
Posted on 1/18/16 at 8:19 pm to ForeverLSU02
I can't tell you how many times I have seen bww employees at SAMs on siegen lane with 20 plus bags of chicken wings.
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