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Started By
Message
anyone here work for AT&T?
Posted on 7/29/15 at 7:41 pm
Posted on 7/29/15 at 7:41 pm
I have AT&T high speed DSL at my current address. I'm about to move .3 miles north and AT&T is telling me they can't move my service because there are "no available ports". What frustrates me is at the house I'm moving to, my neighbors on each side of me have high speed DSL.
Can't they just freaking run a phone line to my new house and move my service?
I called the local office and they said to move service I have to call the 1-888 number.
AT&T has by far the worst customer service. Even worse than Dell.
Can't they just freaking run a phone line to my new house and move my service?
I called the local office and they said to move service I have to call the 1-888 number.
AT&T has by far the worst customer service. Even worse than Dell.
This post was edited on 7/29/15 at 7:43 pm
12
Posted on 7/29/15 at 7:43 pm to Marciano1
DSL 
Posted on 7/29/15 at 7:43 pm to Marciano1
Is it plugged in? Have you tried unplugging it and plugging it back in?
This post was edited on 7/29/15 at 7:44 pm
Posted on 7/29/15 at 7:52 pm to Marciano1
quote:
AT&T worst customer service
You are right about that. They are neck and neck with Comcast out here. Good luck with this
Posted on 7/29/15 at 8:39 pm to Marciano1
While AT&T customer service is on par with all layers of hell, it is entirely plausible that there are no available ports in your new area even if it is <.5 miles away.
Posted on 7/29/15 at 8:42 pm to Marciano1
quote:
DSL
Today that is like the equivalent to saying I have dial up.
Posted on 7/29/15 at 8:45 pm to Marciano1
DSL? 
Posted on 7/29/15 at 8:48 pm to Marciano1
COO here, what can I help you with?
This post was edited on 7/29/15 at 8:50 pm
Posted on 7/29/15 at 8:52 pm to Marciano1
quote:
high speed DSL
quote:
high speed
quote:
DSL
lol
Posted on 7/29/15 at 8:53 pm to Marciano1
Holy shite. DSL is still an option?
Posted on 7/29/15 at 8:57 pm to Marciano1
Why are you fighting so hard to keep ATT? Unless your only other option is AOL dialup, get another service.
Posted on 7/29/15 at 8:59 pm to Marciano1
They have LUS fiber where you're moving?
Posted on 7/29/15 at 9:34 pm to Marciano1
AT&T sucks arse. Tried to change my phone number because of a crazy ex. They told me it was $35.
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