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re: Restaurants charging for a refill or cup of sauce

Posted on 6/12/15 at 3:52 am to
Posted by CMPunkBITW
Red Stick
Member since Feb 2013
194 posts
Posted on 6/12/15 at 3:52 am to
This is the only industry where customers get mad they have to pay for something. Nothing is free. They had to pay for the ingredients and pay someone to make the sauce.
Posted by jmcwhrter
Member since Nov 2012
6597 posts
Posted on 6/12/15 at 6:02 am to
I'm surprised that Michelle hasn't made an official decree about this anyway.

Isn't the United States one of the few countries where customers get six refills of sweet tea during one meal, and expect them all for free?
Posted by KG6
Member since Aug 2009
10920 posts
Posted on 6/12/15 at 6:48 am to
If you shake the salt shaker at the tale, should you be charged? You use two sugar packets jn your tea, should your tea cost more than the guy who uses one? It comes to a point where these things are inconsequential. Certain things I understand. Like a place I worked limited ketchup packets we put with to go orders. But that was just how many we put in there, if the customer asked for more we'd put more. The cost to make a 5 gallon bucket of ranch isn't that much. When you start nickeling and diming, its noticed by the customer. Thats not just in restaurants. If a grocery store started charging rental fees for a buggy, you'd probably be less likely to shop there. I understand covering costs, but I honestly think you should price your food to cover these low end things. It would be less noticeable to me at least. I'm not going to not eat somewhere because its 50 cents more per meal.
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