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re: Pelican house is awful

Posted on 5/17/15 at 9:58 am to
Posted by jbgleason
Bailed out of BTR to God's Country
Member since Mar 2012
18959 posts
Posted on 5/17/15 at 9:58 am to
I would like to join the pile here. Been to PH twice, the first was horrible but I gave them the proverbial second chance.

Walked in with six people and ordered five beers and a glass of bourbon on the rocks. Bartender brings me the beers and takes my card and closes it out for the round. I take the five beers over to the table and come back for my bourbon.... And wait, and wait, and wait while he chats up some girls. I finally get his attention and ask about my drink. He informs me that a bar back has to go get a new bottle from the back but no bar back is available. Goes back to chatting with girls while other bartenders pretend I am invisible. Bar back finally finishes whatever the hell he was up to and goes to get the bottle. Brings it back and sets it on bar, with my glass of melting ice. I tell him to pour and he informs me that bartender (still chatting up the chicks) has to do the pour. I am now at bar with glass of melting ice and unopened bottle of bourbon. Bartender is eight feet away and ignores me. Other bartender even goes over and tells him I am waiting. I have finally had enough, drain my melted ice on counter, reach over and grab the bottle and crack it open. He loses it and gets to me in 1.2 seconds flat. Which proves my hypothesis that he was aware I was waiting. Grabs bottle and short pours me. I go to table and everyone is almost done with beers. Finish round and leave. Last time there.

Sorry about the rant but far and away worst service in a bar EVER. And I spend an inordinate amount of time in bars.
Posted by TigahRag
Sorting Out OT BS Since 2005
Member since May 2005
132775 posts
Posted on 5/17/15 at 10:03 am to
bar service is starting to go the way of table service in this town .. at one time, you could avoid crappy table service by sitting at the bar, getting served immediately, and then tipping an appreciative bartender well .. but now, it seems like they are putting just anybody behind the bar -- i.e. there aren't a whole lot of professional bartenders anymore .. there's this new phenomenon around BR where the fricking bartender will just DISAPPEAR, unexplained, for 15 minutes at a time .. empty glasses all around the bar and people looking at each other .. or, as you said, you have a bartender either working a customer or a customer working the bartender and they are too dumb to realize the other 14 customers need something ..

it has certainly played a role in my cutting back on going out to eat ..

as far as Pelican House is concerned .. i find the place to be really odd ..
Posted by BRgetthenet
Member since Oct 2011
117760 posts
Posted on 5/17/15 at 10:07 am to
Absolutely ridiculous.

Unreal. Would have said keep this bourbon and asked for my money back. These days, you just can't get away with such lousy customer service. That is why this place needs to be exposed. Too many people here are complaining about giving them a "second chance".

Let this be a warning to everyone else to stay away.
Posted by Carson123987
Middle Court at the Rec
Member since Jul 2011
66510 posts
Posted on 5/17/15 at 10:07 am to
I like your strategy


Place sucks. Every time I end up there, I always wonder why I came back. Terrible atmosphere, food, and service. They had 1 good bartender and he left and opened another place. Good example of not having a clue how to run a business
Posted by jbgleason
Bailed out of BTR to God's Country
Member since Mar 2012
18959 posts
Posted on 5/17/15 at 12:21 pm to
LoL. It seems that the PH employee charged with downvoting negative stories is up today. He got me. Not sure how that recounting of the worst bartender ever got a negative mark but it's all good.
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