re: If you owned a restaurant, how would you handle a request for a 1/2 sized entree

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This made me wonder how often people order off the menu at a given place. Seems like it would screw up a ton of stuff in the kitchen.

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People who haven't worked in restaurants often don't consider these things. I had plenty of customers ask for gumbo without okra.. or for red beans and rice without sausage.. or a twice baked potato without the chives cooked into it. It is like they never took into account that gumbo takes hours to cook.. potatoes take a long time to twice bake.. etc. You can't get it without an ingredient. These items are not made to order. That would be impossible. Sometimes these people were being difficult assholes; other times it just never occurred to them that these items are lengthy cooking-time items.

Hell, the red beans lady literally asked me to go back there with a spoon and pick out every sausage in her plate.

There is customer service, and then there is just caving to people trying to abuse the system.