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Message
re: Sammich Owner Responds to Reviews
Posted on 3/18/15 at 12:37 pm to nikinik
Posted on 3/18/15 at 12:37 pm to nikinik
quote:
3/2/2015 • YOU ARE AN IDIOT!!! The escargot come tossed in a HONEY Jalapeño Beurre Blanc. Honey is sweet! The Lobster has a MANGO butter sauce. Mango is sweet! Most Korean BBQ sauces have Hoisin, Plum, Duck, and Peanut sauces, all of which are SWEET! READ THE FREAKING MENU NEXT TIME and if you have an issue PLEASE bring it to the attention of the manager or owner instead of the faceless forum of Yelp. Oh yeah, as far as the fries.... go to McDonalds, you'll like those better and they're cheaper.
Ok, devils advocate for the owner's response to this review. This review was from an account that has been open for a while, but has zero friends and 3 reviews. 2 of the reviews are 1 star hit pieces. The owner may have felt this was a smear from a competitor.
Just throwing it out there. I still think it's distasteful and poorly choosen language when you're representating a business.
This post was edited on 3/18/15 at 12:43 pm
2
Posted on 3/18/15 at 12:43 pm to Oenophile Brah
There is nothing which would warrant or justify the owner's response or anything even close to it, in my opinion. I would lose other clients if I responded in that way to something on the web. Losing the reviewer is one thing. Losing others is quite different.
Posted on 3/18/15 at 12:44 pm to Oenophile Brah
quote:
Ok, devils advocate for the owner's response to this review. This review was from an account that has been open for a while, but has zero friends and 3 reviews. 2 of the reviews are 1 star hit pieces. The owner may have felt this was a smear from a competitor.
If you look on the sammichs Facebook page, there's a recent post along these lines. He calls out some girl for posting another review on yelp and had to contact yelp to take it down, or something
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