re: Capital One Service

I have been with them since the Hibernia days as well. I haven't noticed a drop off but I don't go into branches very often. The online banking is improving and will only get better. They bought ING bank a while back and they are implementing ING's nicer banking features into their existing customer accounts. My auto loan was upgraded several months ago and there were a bunch of added features.

My only complaint is that my personal account still isn't ready for mobile deposit like my business account. I've been told it's coming for a while.