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Question about Charter's Offer to Buy Out a Contract

Posted on 9/8/14 at 4:48 pm
Posted by StringedInstruments
Member since Oct 2013
18460 posts
Posted on 9/8/14 at 4:48 pm
So I have DirecTV and they're pissing me off. It'll cost me $400 to buy out of my contract, and I see that Charter Communications will pay up to $500 to get my service if I order their triple bundle. I already have internet through them, so this shouldn't be too much of a problem.

My question - Is there any fine print I'm missing with Charter? Anyone have experience with this? I don't want to find out in 12 months that Charter's offer was only good for a year and then it would be added to my monthly bill.
Posted by Josh Fenderman
Ron Don Volante's PlayPen
Member since Jul 2011
6718 posts
Posted on 9/8/14 at 4:49 pm to
I hope you enjoy shitty customer service.

Charter can go suck dicks with Comcast
Posted by stlslick
St.Louis,Mo
Member since Nov 2012
14061 posts
Posted on 9/8/14 at 4:52 pm to
they have 12 month offers, or lock u into a 1 year deal, then try to shove it up your wazoo.

I have charter internet(100mbs), but i'm close to going back to ATT(have dish for tv) for both services. 1 reason, is because charter hassles me every other day to get tv with them. I even tell them i'll die before i ever use your tv service. they continue calling. You need to get everything in writing and up front. They lie like rugs.

Att will be going to Full Fiber, 1gig, in next 6 months, so i'll ride out charter and dish till then. I loathe charter, because of how shitty they treated customers who didnt have options.
Posted by Ping Pong
LSU and UVA alum
Member since Aug 2014
5355 posts
Posted on 9/8/14 at 4:54 pm to
Charter has the worst television service out there. I would consider every alternative before Charter
Posted by LT
The City of St. George
Member since May 2008
5151 posts
Posted on 9/8/14 at 5:15 pm to
I have the second best cox internet package and roku 3. No cable tv and I am happy as a clam...


Ride out your contract and cut the cord brochacho. You'll be amazed at how much you don't miss all that foolishness and the $100.00 a month bill that came with it.
Posted by RougeTiger
The Field, LA
Member since Sep 2009
1591 posts
Posted on 9/8/14 at 5:22 pm to
The cable/satellite service industry cracks me up. People have complaints about EVERY SINGLE ONE OF THEM and they actually think they are going to get anything better by switching. These companies know that they suck, thus give you super special treatment and prices to get you to switch to them. But once that first year is over and your bill doubles, they don't give a shite

Then you move on to the next service provider and repeat cycle.

Edit: Wouldn't the service providers be better off allowing customers to renew their contracts every two years for cheaper prices in order to keep their customers? Instead they are unknowingly promoting this "cycle" that does nothing but utilize about 50% of their customer service resources to keep entertaining all these "new" customers.
This post was edited on 9/8/14 at 5:26 pm
Posted by Thisphony
Member since May 2017
5 posts
Posted on 5/19/17 at 8:27 pm to
Call Pam Bodi's Office Floridas Attorney General for information on Charter Spectrum's Buyout Program
They will fill you in
Posted by Kstuart
Member since Apr 2018
1 post
Posted on 4/19/18 at 8:25 pm to
You will not get the buyout. I signed us up in December and I am still waiting on the buyout. Last I heard over a month ago is that they approved the amount and the check would arrive in 7-10 business days. My direct tv has been turned over to collections because we are still waiting for the check. Don't do it!!! I have been given the run around, transferred to other departments, given excuses and even been hung up on.
Posted by 7thWardTo314
Member since May 2017
1284 posts
Posted on 4/19/18 at 11:18 pm to
Charter will definitely buy out your contract up to 500 if you get a triple play. Charter spectrum doesn't use contracts, but they do have a 2 year new customer promotion. Your bill will be 29/29/29 the first year, plus any dvr service and broad cast charges(7.50 broadcast charge, 6.99 for each dvr box). After 12 months you enter into the second year of promotion, which is 44/44/19, Internet and tv goes up 15 dollars and phone is reduced by 10. After another 12 months(month 25) your bill goes to standard pricing, which is 64/54/19. 64 for tv, 54 for Internet, 19 for phone. Charter's ultra is 300mbps for an additions 25.00 a month and charter is slowing rolling out 1 GB service nation wide. Also, charter is launching a cell phone service soon as well, using Verizon's network, expect for spectrum mobile to hit the streets in the last part of may, early june, admits gonna be a beautiful thing.

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