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My power was out and reported for 3 hours before Entergy shows up

Posted on 12/15/25 at 9:33 am
Posted by stout
Porte du Lafitte
Member since Sep 2006
179549 posts
Posted on 12/15/25 at 9:33 am
One of the coldest days of the year and power goes out for my hood at 6:10. I'm up and use the app to report it right away. 459 people affected. Entergy sends update at 9:05 that a crew finally arrived to the damaged power pole.

3 hours to finally show up and assess the damage on one of the coldest days of the year is unacceptable. Now the power will be off until 12 at the earliest they said.

I wish we had options in Louisiana.
Posted by CaptainsWafer
TD Platinum Member
Member since Feb 2006
59070 posts
Posted on 12/15/25 at 9:35 am to
What if they had other power outages or issues they were dealing with and they couldn’t get to yours right away ?
Posted by W2NOMO
Member since Jul 2025
1605 posts
Posted on 12/15/25 at 9:35 am to
Mine was out on three separate occasions last night. An hour or two each episode.
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
36938 posts
Posted on 12/15/25 at 9:36 am to
Hope your bird is ok buddy
Posted by stout
Porte du Lafitte
Member since Sep 2006
179549 posts
Posted on 12/15/25 at 9:36 am to
The map showed my area as being the only outage they had
Posted by Napoleon
Kenna
Member since Dec 2007
73203 posts
Posted on 12/15/25 at 9:37 am to
Generators are needed with Entergy. We have power issues all the time too. Every time the wind blows we seem to lose power.
Posted by LSURussian
Member since Feb 2005
133596 posts
Posted on 12/15/25 at 9:37 am to
quote:

I wish we had options in Louisiana.
Right after Hurricane Ida I used one of the options available to me and I had a whole house generator installed.

Frankly, it's been one of the best decisions I've ever made.
Posted by stout
Porte du Lafitte
Member since Sep 2006
179549 posts
Posted on 12/15/25 at 9:37 am to
quote:

Hope your bird is ok buddy



One of your sweatshirts would probably fit him. Can I borrow one?
Posted by Mr Roboto
Member since Jan 2023
7267 posts
Posted on 12/15/25 at 9:38 am to
What was it below freezing for 5 hours? I think you'll be okay boo. Start a fire
Posted by DrEdgeLSU
Baton Rouge, LA
Member since Dec 2006
8644 posts
Posted on 12/15/25 at 9:38 am to
quote:

One of the coldest days of the year and power goes out for my hood at 6:10. I'm up and use the app to report it right away. 459 people affected. Entergy sends update at 9:05 that a crew finally arrived to the damaged power pole.

3 hours to finally show up and assess the damage on one of the coldest days of the year is unacceptable. Now the power will be off until 12 at the earliest they said.

I wish we had options in Louisiana.


Interesting story.

In your mind, what would the acceptable response time be for a non-emergency situation like this?

And are you aware of other possible outages in the area that may have been reported before yours that may have been more impactful?

Yes, it was / is cold outside. Are you living outside though? If the power goes out at the lowest temp of the day and you are in a heated and insulated home, how long do you think that it would take to make your house dangerously cold?
Posted by krewerider
Member since Sep 2009
846 posts
Posted on 12/15/25 at 9:39 am to
quote:

I wish we had options in Louisiana


Option....it's called whole house generator. Can't imagine living in Louisiana ..... especially South Louisiana... without one.
Posted by DarthRebel
Tier Five is Alive
Member since Feb 2013
24934 posts
Posted on 12/15/25 at 9:39 am to
Wow, this is some 1st world level shite here.
Posted by stout
Porte du Lafitte
Member since Sep 2006
179549 posts
Posted on 12/15/25 at 9:39 am to
Yea I put off a generator because I'm afraid I'll need a monster to run everything. I have 12 tons of ACs. Not sure what size generator I need.
Posted by DrEdgeLSU
Baton Rouge, LA
Member since Dec 2006
8644 posts
Posted on 12/15/25 at 9:39 am to
quote:

The map showed my area as being the only outage they had


Do you think that the only thing that Entergy crews do on any given day is respond to outages?
Posted by stout
Porte du Lafitte
Member since Sep 2006
179549 posts
Posted on 12/15/25 at 9:40 am to
quote:

non-emergency situation like this


People freezing is non emergency?

News to me.
Posted by CaptainsWafer
TD Platinum Member
Member since Feb 2006
59070 posts
Posted on 12/15/25 at 9:41 am to
quote:

The map showed my area as being the only outage they had


I understand that, but that’s why I said outages or issues.

I mean it definitely sucks, but I don’t know if they have people on standby 24 hours a day for surprise outages.
Posted by stout
Porte du Lafitte
Member since Sep 2006
179549 posts
Posted on 12/15/25 at 9:41 am to
quote:

you think that the only thing that Entergy crews do on any given day is respond to outages?


Outages are priority. Especially in freezing temps.
Posted by Mingo Was His NameO
Brooklyn
Member since Mar 2016
36938 posts
Posted on 12/15/25 at 9:41 am to
quote:

In your mind, what would the acceptable response time be for a non-emergency situation like this? And are you aware of other possible outages in the area that may have been reported before yours that may have been more impactful? Yes, it was / is cold outside. Are you living outside though? If the power goes out at the lowest temp of the day and you are in a heated and insulated home, how long do you think that it would take to make your house dangerously cold?


Stout builds section 8 housing as cheap as possible and runs a slum operation and has the balls to come here and bitch because his power was out for a couple of hours

While intentionally selling piece of shite houses that will fall apart
Posted by Dissident Aggressor
Member since Aug 2011
5398 posts
Posted on 12/15/25 at 9:41 am to
do you even generac baw?
Posted by Proximo
Member since Aug 2011
22009 posts
Posted on 12/15/25 at 9:42 am to
Out of power 3 hours and not even any snow or ice outside? What ever will you do?
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