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MSFT struggling to sell Copilot to Enterprises because employees want ChatGPT instead

Posted on 6/29/25 at 6:31 pm
Posted by Street Hawk
Member since Nov 2014
3595 posts
Posted on 6/29/25 at 6:31 pm
quote:

“The company’s [Microsoft’s] salespeople knew ChatGPT dominated the consumer chatbot market, but expected Microsoft to own the enterprise space for AI assistants thanks to decades-long relationships with corporate IT departments. But by the time Microsoft began selling Copilot to businesses, many office workers had already tried out ChatGPT at home, giving the chatbot a first-mover advantage.”

Despite negotiating with companies such as Volkswagen, Accenture and Barclays, which all signed deals for over 100,000 accounts in agreements worth ‘tens of millions’ a year, Microsoft still lags behind OpenAI in its user base, and organizations are having to encourage workers to use the chatbot.

Microsoft is struggling to sell Copilot to corporations - because their employees want ChatGPT instead
This post was edited on 6/29/25 at 6:37 pm
Posted by Bestbank Tiger
Premium Member
Member since Jan 2005
79078 posts
Posted on 6/29/25 at 8:16 pm to
Copilot sends annoying push notifications trying to get me to use it.

Posted by Dallaswho
Texas
Member since Dec 2023
3380 posts
Posted on 6/29/25 at 10:15 pm to
Companies are much better off with Microsoft than a startup charity. Copilot is has better real world and real-time tools. Its context cashing is a little wonky but it can be nudged back on topic. ChapGPT has a nice, easy python sandbox for analytics, but less powerful than GitHub’s. They’re both using the same models for the foreseeable future but MS is not reliant on them if any of the clouds over oai start to materialize. MS is already building their agents and tools to be universal because they’re the adults in the room.
I don’t even like Microsoft. I think VBA looks like Greek and windows is bloatware. Don’t even get me started on the Microsoft store. Still, they’re killing it in AI in every direction.
Posted by HagaDaga
Member since Oct 2020
5740 posts
Posted on 6/29/25 at 10:23 pm to
quote:

Copilot sends annoying push notifications trying to get me to use it.

The little symbol button on the excel cell I'm on is getting fricking annoying.

(Anyone know how to remove please let me know)
Posted by Laugh More
Member since Jan 2022
3365 posts
Posted on 7/1/25 at 12:23 am to
Ask copilot how to remove it
Posted by TigerGman
Center of the Universe
Member since Sep 2006
13424 posts
Posted on 7/1/25 at 12:28 am to
quote:

Ask copilot how to remove it
Posted by ThatBaw
Baton Rouge
Member since Jul 2023
376 posts
Posted on 7/1/25 at 12:35 pm to
Funny article given the fact Microsoft and OpenAI are in bed together at the moment and Copilot uses OpenAI's model for Copilot.

How can it be a hard sell for any customer using Microsoft 365? Essentially the same thing except Copilot can be grounded in your tenant. Just cool it with the notifications
Posted by jdd48
Baton Rouge
Member since Jan 2012
23417 posts
Posted on 7/1/25 at 7:24 pm to
I don't think it's necessarily the product. It's the fact that MS is forcing copilot in your face at every damn turn. Adding it to even legacy apps without permission, changing their default office365 page to show copilot by default, making laptops with copilot buttons now, etc. It's overkill and seems quite excessive.
This post was edited on 7/1/25 at 7:25 pm
Posted by Pistols Firing 12
Dallas, TX
Member since Aug 2016
1061 posts
Posted on 7/1/25 at 9:11 pm to
Layoffs are coming tomorrow for Microsoft, so they will be fine lol
Posted by imjustafatkid
Alabama
Member since Dec 2011
62576 posts
Posted on 7/2/25 at 1:07 pm to
Copilot is awesome. ChatGPT is garbage in comparison.
Posted by kaaj24
Dallas
Member since Jan 2010
877 posts
Posted on 7/6/25 at 8:07 am to
Any recommendations of how to use real world applications for business activities? YouTube or training? Feel behind the curve in AI automation tools.
Posted by TaipeiTiger
Taipei, Taiwan
Member since Mar 2019
73 posts
Posted on 7/6/25 at 8:26 am to
M$FT, always late to the game. Phones, tablets, cloud, and AI. They've done nothing since windows 95 and office.
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