re: Why do dealers make car buying so difficult

I only talked about the terrible practices of the mostly LA bmw dealers in this thread, but we had even worse problems with Chevy dealers across Texas and LA. More than once we had deposits down on a Tahoe my husband needed for work and the vehicle either “never came in”, “has no expected date of arrival”, or “sorry my manager sold it”. The manager sold it schtick happened after they called and said come and pick it up and the 1 hour drive to dealer. Left terrible reviews but not much else we could do since they simply refund your deposit. It was Demontrond down south of Houston. This was at the time some dealers were adding 10k onto the msrp. I don’t know how many times I told some manager all they were doing was ending their own damned business with these shitty practices.