Blackout Coffee apology email

As a customer I received this email today. I don't know what image they are referring to. Anyone have any insight?

We hope this message finds you well. We are reaching out to address a recent email we sent, which, due to a serious oversight on our part, included an inappropriate and deeply disrespectful image that does not align with our values or intentions.

First and foremost, we want to offer our deepest apologies for any offense or discomfort this may have caused. It's important to stress that the image of soldiers used in our email was not just inappropriate, but fundamentally wrong and contradictory to everything we stand for. This was a grave design mistake, and we take full responsibility for not scrutinizing the details thoroughly.

Please understand that this was an unintended error and in no way a reflection of our beliefs or intentions. The image used was a complete misrepresentation and a stark deviation from our unwavering support of American values and the brave men and women who serve our country. We are taking immediate and stringent steps to ensure such a significant oversight does not happen again, including a thorough overhaul of our design and approval processes.

We value your trust and understanding immensely and are fully committed to regaining your confidence. Should you have any concerns or suggestions on how we can better serve our community, please do not hesitate to reach out.

Thank you for your understanding and continued support.

Sincerely,
John Santos
Founder & CEO
Blackout Coffee