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Need some help installing and running some NZXT LED Fans

Posted on 12/28/21 at 7:57 am
Posted by GeauxTigerTM
Member since Sep 2006
30596 posts
Posted on 12/28/21 at 7:57 am
Ok, so two years ago I helped my son build a gaming pc and the build went fine. At the time we put in 2 120MM Fractal fans which fit the case but we knew at the time we'd likely switch them out at some point in favor of more/larger/LED fans.

So we got him a NZXT AER RGB2 120mm for the rear of the case and two NZXT AER RGB2 140mms for the top.



From everything I read it seems these fans required an RGB Fan controller to get them to synch correctly, so we grabbed that as well.



Currently running a NZXT Kraken liquid cooler which is staying put but which, currently, is not attached to this RGB & Fan controller but directly to the MB.



Motherboard is an MSI B450 Tomahawk Max.



I've hooked up everything correctly as far as I can see. I have 2 USB2.0 spots near the bottom of the motherboard almost dead center just to the right of that battery, with the liquid cooler already using one of them. This RGB and Fan Controller uses the one next to it. Power is hooked up correctly and all three fans are daisy chained properly as per the instructions. When I boot up the computer, all fans spin to life and the RGB lights on the fans glow white. All good so far as per the instructions. Problem is none of them show up inside the Cam Software when I boot it up so there is no way to adjust them or do anything with them. Cam software is the NZXT software which runs all of their stuff.



Image is not this PC obviously, but as you can see in the screen all the way to the right, the Kraken is listed (as is the one of his PC) but you can also see the AER Fan. This software should see any of the NZXT LED fans, light strips, etc.

Tried simple things like unplugging the USB to the motherboard, stopping the Cam software in Device Manager and restarting it there. I've even uninstalled and reinstalled the Cam software. I'm kind of at a loss!

Anyone ever install this particular brand stuff, or have any ideas? Any additional info about the build I can probably provide if it helps.
Posted by Ricardo
Member since Sep 2016
4923 posts
Posted on 12/28/21 at 8:13 am to
Just an idea, but might try updating the motherboard's bios/software from MSI's site.

Posted by efrad
Member since Nov 2007
18651 posts
Posted on 12/28/21 at 11:26 am to
quote:

Tried simple things like unplugging the USB to the motherboard, stopping the Cam software in Device Manager and restarting it there. I've even uninstalled and reinstalled the Cam software. I'm kind of at a loss!


some confusion here, Device Manager is for hardware devices, do you mean you start/stopped the fan controller device? Or that you start/stopped Cam in Services?

After you update your mobo BIOS to the latest version, open Device Manager and 1. Check to see if there are any devices with warnings for missing drivers and install those drivers, 2. Make sure your USB fan controller is showing up as a device.

As someone with two Kraken AiOs I'll say the Cam software is complete garbage, so good luck Personally I use liquidctl with some scripts I wrote to control mine, but that's definitely advanced stuff and you should try to get it showing up in Cam before you try anything else.
Posted by Joshjrn
Baton Rouge
Member since Dec 2008
27222 posts
Posted on 12/28/21 at 1:06 pm to
Is MSI Dragon Center installed? MSI Mystic (MSI's proprietary RGB software) is very aggressive in trying to override other RGB software, which can cause conflicts.
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