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Chase Travel (Used by Sapphire Card Holders) Sucks After Switch to Expedia
Posted on 3/24/21 at 8:54 pm
Posted on 3/24/21 at 8:54 pm
I've had a Chase Sapphire Reserve Card for years and have never had any issues. I booked probably 40-50 flights without an issue.
Now Chase has contracted with Experia to handle travel reservations. It's like calling Wal-Mart. The website is notorious for quoting one price and then raising it when you go to check out. I tried to book a flight for 4 and they told me they could only sell 2 because that's all Experia was allotted. There were plenty of empty seats and these were regular prices. It's not like I was buying a discount fare.
This travel agency has made the Sapphire Reserve not worth having. I imagine that buying a 4 year old Hyundai would be a similar experience to dealing with that pathetic travel agent.
Now Chase has contracted with Experia to handle travel reservations. It's like calling Wal-Mart. The website is notorious for quoting one price and then raising it when you go to check out. I tried to book a flight for 4 and they told me they could only sell 2 because that's all Experia was allotted. There were plenty of empty seats and these were regular prices. It's not like I was buying a discount fare.
This travel agency has made the Sapphire Reserve not worth having. I imagine that buying a 4 year old Hyundai would be a similar experience to dealing with that pathetic travel agent.
7
Posted on 3/25/21 at 4:15 am to bazeball
I will be dropping the card before my next annual fee hits for this exact reason. Turrible.
Posted on 3/25/21 at 7:09 am to bazeball
I always transfer points to airline partners with Chase and Amex points. It's just a better experience and I feel like it carries a little more weight with the airline in case of issues.
Posted on 3/25/21 at 7:46 am to bazeball
Doing the data mining from tigerdroppings, it is obvious Chase may be the worst possible card company now.
Posted on 3/25/21 at 7:50 am to DarthRebel
They've just basically stayed still while they lost partners or had them devalue. Probably the victim of their own success with how many points they put out into the market.
Posted on 3/25/21 at 8:35 am to bazeball
Just cashed in all my chase points thanks to the good sign on bonus for upcoming trip to Cancun.
Will probably cancel it as well, not really for the reasons y’all have mentioned but I don’t really use the card much and hate paying the fee. I’ve done the hit and run with the card
Will probably cancel it as well, not really for the reasons y’all have mentioned but I don’t really use the card much and hate paying the fee. I’ve done the hit and run with the card
Posted on 3/25/21 at 8:37 am to Lawyered
Hope you booked a suite at the Hyatt!
Posted on 3/25/21 at 8:37 am to bazeball
I had crap service from the travel portal too. I haven’t cancelled yet, mainly because I get decent value from other aspects of the card (travel insurance, Lyft credits, etc). But I transfer points out to other partners rather than book thru Chase.
Posted on 3/25/21 at 8:57 am to bazeball
I only use Chase for Hyatt points these days.
We've been on the rocks since they lost Korean Air as a partner.
We've been on the rocks since they lost Korean Air as a partner.
Posted on 3/25/21 at 9:24 am to HollierThanThou
Ya I'm basically all Hyatt as well.
Amex is getting my spend for airline transfers.
I'm loaded with miles right now from 2020 cancelations. Kid 2 on the way.
2023/24 bookings are gonna be some opulent shite if we can swing it.
Amex is getting my spend for airline transfers.
I'm loaded with miles right now from 2020 cancelations. Kid 2 on the way.
2023/24 bookings are gonna be some opulent shite if we can swing it.
Posted on 3/25/21 at 9:41 am to Teddy Ruxpin
Got some house renovation going on so i signed up for two Amex Gold and two CSP in past few weeks.
I never thought i'd be below 5/24 again but then covid hit and travel ground to a halt. That easy 170k UR is a slight blessing related to covid
I never thought i'd be below 5/24 again but then covid hit and travel ground to a halt. That easy 170k UR is a slight blessing related to covid
Posted on 3/25/21 at 10:12 am to HollierThanThou
same. I'm refinancing my house but once that's over the point machine gonna brrrr like the Fed.Posted on 3/25/21 at 11:36 am to bazeball
Agreed, frustrating to have travel credits through them instead of directly with airline from COVID cancellations. I have 2 with AA and 2 AA with Chase. Can't combine them, so it has to be 4 separate flights on credits that expire before the pandemic is really over. Very frustrating. Will probably cancel and reapply for the Preferred now that I'm hitting 4 years and their SUB is at 80K assuming it lasts til summer.
Posted on 3/25/21 at 3:01 pm to VABuckeye
quote:
I always transfer points to airline partners with Chase and Amex points. It's just a better experience and I feel like it carries a little more weight with the airline in case of issues.
Definitely agree. Way easier to deal with the airlines directly. All my points typically go to United/SW from Chase. It's also instant transfer so it's easy to transfer exactly what you need and quickly book.
Posted on 3/25/21 at 3:54 pm to TheChiefHasArrived
quote:
I have 2 with AA and 2 AA with Chase. Can't combine them, so it has to be 4 separate flights
The AA credits with Chase must be booked over the phone. That is a painful process.
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